Atlassian Platinum Solution PartnerDriving AI-Powered Transformation

45% faster PR cycles with Rovo Dev | 55 min faster incident resolution | 80% less time searching for information | 50+ hours saved per engineer per year 

An Atlassian solution is a connected suite of cloud products including Jira, Rovo AI, Confluence, Trello, Jira Service Management designed to improve collaboration, project delivery, knowledge sharing, and AI-powered decision-making across software, IT, and business teams. With 15+ years of experience, Atlassian Solution Partners implement, integrate, and optimize these tools to create a unified system of work that increases transparency, productivity, operational efficiency, and intelligent automation.

Trusted by 1000+ happy Enterprises Globally

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AI-Powered Consulting Services from an Atlassian Platinum Solution Partner

When you work with Empyra, you're not just hiring a vendor, you're partnering with a team of Atlassian and AI experts dedicated to your success. We help organizations solve today's operational challenges while preparing for future growth through AI-powered Atlassian solutions, automation, and intelligent workflows. Whether you're new to Atlassian or looking to maximize your existing investment, we help you get more value from your tools, teams, and technology.

Empyra helps IT managers, development teams, and enterprises streamline operations with certified Atlassian consultants and AI specialists. From Jira, Confluence, Bitbucket, Jira Service Management, and Rovo to Atlassian Intelligence and AI-driven automation, we deliver expert consulting, cloud migration, ITSM implementation, integrations, training, agile transformation, and ongoing managed services to accelerate productivity, collaboration, and innovation.

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AI-Powered Consulting Services from an Atlassian Platinum Solution Partner

When you work with Empyra, you're not just hiring a vendor, you're partnering with a team of Atlassian and AI experts dedicated to your success. We help organizations solve today's operational challenges while preparing for future growth through AI-powered Atlassian solutions, automation, and intelligent workflows. Whether you're new to Atlassian or looking to maximize your existing investment, we help you get more value from your tools, teams, and technology.

Empyra helps IT managers, development teams, and enterprises streamline operations with certified Atlassian consultants and AI specialists. From Jira, Confluence, Bitbucket, Jira Service Management, and Rovo to Atlassian Intelligence and AI-driven automation, we deliver expert consulting, cloud migration, ITSM implementation, integrations, training, agile transformation, and ongoing managed services to accelerate productivity, collaboration, and innovation.

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Why Choose Atlassian for Your Enterprise? 

Atlassian’s ecosystem is trusted by over 300,000+ companies to power team collaboration and AI-enhanced productivity, from startups to Fortune 500s.

Atlassian products like Jira, Confluence, JSM and Bitbucket are known for their flexibility, automation, and transparency. With built-in AI capabilities, they help organizations scale agile practices, modernize IT service delivery, streamline software development, and connect cross-functional teams more effectively.

Working with a certified expert like Empyra, you can ensure you're maximizing the value of the Atlassian suite and its AI-powered capabilities to drive better business outcomes.

Unified Work Management

Seamlessly connect development, IT, and business teams. 

AI-Powered Cloud-First Innovation

Powered by Atlassian's Teamwork Graph, the unified data layer that grounds every AI response in your real organizational context.

Built for Scale

Support everything from small teams to enterprise-wide transformation. 

Flexible & Extensible

Marketplace apps, open APIs, and integrations for any workflow. 

Atlassian Consulting Services We Offer

Atlassian Rovo Services

Empyra helps organizations implement and optimize Rovo Search, Rovo Chat, Rovo Studio, Rovo Agents, Rovo Dev, and Rovo Memory to accelerate knowledge discovery, AI-powered collaboration, and productivity.

Rovo AI

Atlassian Guard & AI Governance

Protect your Atlassian ecosystem with advanced security, compliance controls, identity management, and AI governance strategies. Empyra helps organizations implement Atlassian Guard to ensure secure, compliant, and responsible AI adoption.

Atlassian guard

Cloud Migration

As an Atlassian Platinum Solutions Partner, Empyra makes it easy to move to the cloud with almost zero downtime, full data integrity, and support for all Atlassian tools and enterprise ecosystems.

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License Management Services 

We help you buy, renew, upgrade, and co-terms for Atlassian licenses more easily and at a lower cost.

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Enterprise DevOps
& Agile

Make delivery faster with agile-at-scale solutions and full DevOps integration across your Atlassian Tools stack.

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Service
Management 

Let our consultants show you how to improve your service delivery by adding ITSM and ESM to your business strategy.

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Rovo Dev for AI-Native SDLC

Accelerate software delivery with Rovo Dev’s AI-powered Code Planner, Code Reviewer, Pipeline Troubleshooter, and Deployment Summarizer. Help teams reduce PR cycle time by up to 45%, improve code quality, and streamline DevOps workflows.

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Atlassian Intelligence Services

Leverage Atlassian Intelligence to automate routine tasks, accelerate content creation, and empower teams with AI-driven insights across Jira, Confluence, and Jira Service Management.

Atlassian Intelligence

Our Approach to Delivering Atlassian Services

At Empyra, the goal of Atlassian Services is simple: to make the tools work the way teams do things every day. It's not just about setting things up; it's also about making a system that works well, solves real problems, and grows with the business. The whole approach is practical, well-organized, and focused on long-term value instead of quick fixes.

Discover & Assess

We begin by evaluating your current environment, business goals, team structure, workflows, integrations, reporting needs, and operational challenges. This assessment identifies improvement opportunities, AI readiness, and key priorities to create a strategic transformation roadmap.

Outcome: Organizations typically achieve 15–25% improvement in operational visibility, 20–30% faster decision-making.

AI Readiness Evaluation

We assess your organization's readiness to leverage Atlassian Intelligence, Rovo, and AI-powered workflows. This includes reviewing your data architecture, cloud environment, governance requirements, and knowledge management practices to build a clear AI activation roadmap.

Outcome:  Organizations typically achieve 15–30% productivity gains, faster knowledge discovery, and improved decision-making through AI-powered collaboration and automation. 

 

Define the Right Solution

Based on assessment findings, our certified consultants design a tailored Atlassian solution architecture. We recommend the optimal mix of Jira, Confluence, Jira Service Management, Rovo, Atlassian Intelligence, Cloud products, and marketplace applications.

Outcome: Businesses often realize 20–35% reduction in tool sprawl, 15–25% lower operational costs.

Implement & Configure

Our specialists manage complete implementation and configuration, including projects, workflows, permissions, automation, dashboards, reporting, and governance controls. Every setup follows Atlassian best practices to ensure security, performance, scalability, and long-term operational efficiency.

Outcome: Organizations typically experience 25–40% faster process execution, 30–50% reduction in manual tasks through automation.

Enable AI & Automation

We help organizations leverage Atlassian Intelligence and Rovo through AI-powered search, knowledge discovery, content generation, intelligent recommendations, and workflow automation. We also establish governance frameworks that support secure, responsible, and effective AI adoption.

Outcome: Companies commonly achieve 30–50% faster knowledge discovery, 20–40% productivity gains, and 25–45% reduction in repetitive manual work. 

Migrate with Confidence

For organizations transitioning from Server or Data Center to Cloud, we deliver a secure migration strategy. Our approach includes data validation, application compatibility reviews, user transition planning, testing, and risk mitigation to ensure continuity.

Outcome: Businesses can expect 20–35% lower infrastructure costs, 30–50% reduction in maintenance effort.

Integrate & Customize

We enhance Atlassian solutions through custom integrations with critical business applications. Advanced automation, tailored workflows, customized reporting, and connected systems ensure the platform aligns with operational requirements while improving efficiency and collaboration.

Outcome: Organizations often realize 20–40% improvement in process efficiency, 25–35% reduction in data silos.

Enable & Train Teams

Successful transformation relies on strong user adoption. We provide role-based training, governance frameworks, best-practice guidance, and comprehensive documentation to help teams confidently use, manage, and maximize the value of Atlassian solutions.

Outcome: Clients typically achieve 30–50% faster user adoption, 20–35% improvement in collaboration, and increased platform utilization that drives long-term business value and self-sufficiency.

Optimize & Support

Our partnership continues after implementation with ongoing administration, platform optimization, license management, performance monitoring, AI governance reviews, and continuous improvement initiatives. These services help maximize value, scalability, efficiency, and long-term business outcomes.

Outcome: Organizations generally see 15–30% savings in licensing and operational costs, 20–40% improvement in platform performance, and sustained ROI through continuous optimization, scalability, and proactive support.

Atlassian Solution Partner approach for Jira, JSM, Confluence and Cloud implementation and support

Atlassian Product Solutions We Offer

Empower your teams with the right Atlassian tools—configured to your workflows, collaboration styles, and business goals.

Jira Software

(Agile Project Management)

Makes it easy to plan, track, and deliver software projects. For agile teams, it works with Scrum, Kanban, and custom workflows.

Jira Service Management


(ITSM/ESM Platform)

Brings together IT, development, and business operations with strong incident, request, and change management that is all based on SLAs.

Rovo AI

(AI-Powered Knowledge Discovery & Automation)

Get answers quickly, automate repetitive tasks, and create no-code AI copilots with Rovo Search, Rovo Chat, Rovo Agents, and the full suite of Rovo capabilities to boost productivity across your organization 

Atlassian Teamwork
Collection

Get help setting up and optimizing Atlassian tools like Jira, Confluence, Trello, and Bitbucket so that everyone can work together smoothly.

Confluence

(Team Collaboration & Knowledge Base)

Put all of your team's knowledge, documents, and project planning in one place that is easy to use and makes things more open.

Atlassian Intelligence

(AI-Powered Productivity & Knowledge Discovery)

Reduce context switching and accelerate productivity with Atlassian Intelligence. Automate routine work, quickly understand project updates, create content faster, and access organizational knowledge when and where your teams need it. 

Bitbucket

(Git Code Management & CI/CD)

Work together on code, keep track of repositories, and set up deployments automatically—all without any problems with Jira and pipelines.

Trello

(Visual Task & Project Tracking)

Manage tasks, campaigns, and workflows visually with boards, lists, and cards—perfect for cross-functional teams.

Jira Work Management

(Collaborative Work Management for Business Teams)

Empower business teams with a flexible work management platform designed for planning, tracking, and collaboration. Jira Work Management helps marketing, HR, finance, and operations teams stay organized and productive.

Licensing & Pricing

Help with Atlassian Licensing and Pricing

We are a certified Atlassian Solution Partner, and we help businesses choose the best licensing plan based on the size of their team, how they want to deploy it, and how easily it can grow.

Our experts will help you compare prices, find the best deals, and manage your licenses, no matter what type of plan you need: cloud, data centre, or enterprise.

Jira Pricing

Jira's prices are flexible and depend on the size of your team and the type of plan you choose (Free, Standard, Premium, or Enterprise).

 We help you:

  • Choose the right Jira plan

  • Optimize user licensing costs 

  • Upgrade or downgrade subscriptions 
  • Manage renewals and compliance 

Perfect for agile teams, project management, and software development. 

Confluence Pricing

The price of Confluence depends on how many people will use it and whether it will be hosted in the cloud or a data centre.

 Our team helps you: 

  • Select the most cost-effective plan 

  • Plan migration from Server to Cloud 
  • Estimate total cost of ownership 
  • Bundle tools for better ROI 

Ideal for documentation, team collaboration, and knowledge management. 

Jira Service Management Pricing

The price of Jira Service Management is based on the number of agents and the needs of the service management team.

 We assist with: 

  • ITSM plan selection

  • Agent-based cost calculation 
  • SLA & automation planning 
  • Scaling service desk operations  

Best for IT teams, support centers, and enterprise service management. 

Accelerate Your Atlassian Journey with Certified Experts

From Jira and JSM implementation to seamless Cloud migration and optimization, Empyra helps you unlock the full value of Atlassian. Get a tailored roadmap and start with a free consultation today. 

What Makes us different

30+
Years of Experience
80+
Certified Atlassian Consultants
1000+
Enterprise Customers

What Our Customers Have to Say

"Empyra has been extremely helpful in getting Cohen & Company’s Atlassian environments up and running. They have been able to provide great guidance in the options available and also have been able to execute on implementation of those options in a timely and effective manner. They have helped us bring in other departments outside of IT to utilize the service desk options to manage requests and workflows with great reviews from those teams."

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Chief Technology Officer

Cohen and Company

"The Empyra consultant has allowed us to take the use of Atlassian's Jira product to new levels across the organization, providing significant improvements in workflows in IT as well as many Finance and Operations teams. There have been some complex requests that Empyra have dealt with, and all have been completed professionally, collaboratively, and efficiently. Empyra have always been super responsive, and are keen to work with the various OTC teams to solve their individual business needs."

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Roger Abrahams, Senior Vice President - IT

OTC Industrial Technologies

"As our exclusive Atlassian partner, we brought Empyra in to plan, execute and manage our Atlassian migration to the cloud. From pre to post migration activities and support, Empyra was there to support our project team every step of the way. The migration went as smoothly as possible, and there was no major impact to our business operations."

Group 37380 (2)

Sr. Manager, Portfolio Management

"I was very pleased with the consistent can-do attitude the Empyra team brought to each meeting, they quickly came up with solutions, suggestions, recommendations on our various challenges and pitfalls during the migration. My team and I really appreciated that the Empyra team made themselves available 24/7 to troubleshoot with us or answered any questions raised in a timely manner."

Group 37380

Sr. Manager, Portfolio Management

"I'd like to extend a heartfelt thank you to the Empyra team for their exceptional support during our migration of Confluence and Jira from server to cloud including 14 managed apps. Their expertise and dedication were instrumental in navigating this complex transition smoothly. We truly couldn't have achieved this milestone without their guidance and hard work. Their efforts were a crucial factor in the success of our migration project, and we are deeply appreciative of their partnership. Thank you, Empyra, for being such a reliable and effective ally in our journey to the cloud!"

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Gavi Ornelas-Morales, Tools Support, Supervisor

University of California Office of the President

Articles

Our Latest Blogs

June 11, 2026
AI project management tools are transforming how organizations plan, execute, and deliver projects in 2026. Bu
May 27, 2026
Modern IT teams need more than a basic ticketing system—they require intelligent ITSM platforms that support a
May 21, 2026
Modern project teams spend more time coordinating work than actually completing it. Between constant meetings,

Customer Success Stories for Atlassian

See What our customers have to say

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Tufts University
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Rakuten
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Victoria’s Secret
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Jira Work Management Implementation
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OTC
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Financial Data Company Cloud Adoption Success Story

Book a Free Consultation with Our Atlassian Consulting Partner

Let’s talk about your challenges and how we can solve them, fill out the form and start your Atlassian journey with confidence.

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Frequently Asked Questions

Why should we choose an Atlassian Solution Partner for Jira implementation?

Working with an Atlassian Solution Partner like Empyra ensures your Jira setup follows best practices for configuration, workflows, permissions, and scalability. Our certified experts accelerate deployment, reduce rework, and align the platform with your business processes. 

What Atlassian services does Empyra offer?

Empyra offers full Atlassian consulting services, such as setting up Confluence, moving to the cloud, integrating tools, automating tasks, improving performance, and training users.

Can Empyra migrate our Atlassian environment from Server or Data Center to Cloud?

Yes. Empyra plans and executes secure migrations from Atlassian Server or Data Center to Cloud with minimal downtime. We handle assessment, data transfer, app compatibility, user transition, and post-migration validation. 

Do you offer ongoing administration and support for Atlassian tools?

We provide continuous Atlassian managed services such as user management, workflow enhancements, performance monitoring, configuration updates, troubleshooting, and platform optimization. 

Which Atlassian tools does Empyra specialize in?

Empyra works across the full Atlassian ecosystem, including Jira Software, Jira Service Management, Confluence, Atlassian Cloud, and marketplace apps. We help organizations select the right tools, configure them for their use cases, and integrate them into a unified, scalable workflow. 

What does Atlassian license management include at Empyra?

Our license management services cover license procurement, renewals, cost optimization, tier right-sizing, usage analysis, and compliance guidance to help you maximize ROI on your Atlassian investment. 

Can you build custom integrations for Jira and Confluence?

Yes. Empyra designs and implements tailored integrations with third-party tools, develops custom automations, and extends Jira and Confluence functionality to match your unique business workflows. 

Can Empyra support us if we purchased Atlassian licenses directly?

Absolutely. Even if your licenses were bought from Atlassian or another vendor, Empyra can provide consulting, implementation, migration, optimization, and ongoing support services. 

Is Rovo included in my Atlassian cloud plan?

Yes. As of 2025, Rovo is included at no additional cost with Atlassian Standard, Premium, and Enterprise cloud plans. Empyra helps your organization activate Rovo, configure it for your use cases, and maximize adoption through enablement workshops and custom agent development.

What is the difference between Atlassian Intelligence and Rovo?

Atlassian Intelligence is the native AI embedded within individual products (Jira, Confluence, JSM) - providing features like AI-generated summaries, smart search, and automation suggestions within each tool. Rovo is Atlassian's broader AI platform, it adds enterprise search across 100+ external connectors, a persistent AI chat companion (Rovo Chat), a low-code agent builder (Rovo Studio), and Rovo Dev for AI-powered software development. Empyra implements both.

Can Empyra build custom Rovo Agents for our organization?

Yes! Empyra's consultants develop custom Rovo Agents tailored to your workflows using Rovo Studio. From ITSM triage agents and onboarding automation agents to knowledge-retrieval agents for compliance teams, we design, build, test, and deploy agents that your team can manage without writing code. 

How does Atlassian AI handle data security and compliance?

Atlassian Guard provides enterprise-grade AI governance, including PII masking, BYOK encryption, data residency controls, and organization-wide policy enforcement. Empyra configures Atlassian Guard as part of every AI-enabled implementation to ensure your deployment meets GDPR, HIPAA, and SOC 2 requirements.