Atlassian Rovo Agents AI-Powered Agents for Smarter Teamwork
Atlassian Rovo Agents are AI-powered virtual teammates that help organizations automate tasks, find information, generate content, and streamline workflows across Jira, Confluence, and connected business applications. They use organizational knowledge and context to provide intelligent recommendations, execute approved actions, and improve team productivity. Rovo Agents enable faster decision-making, better collaboration, and more efficient work across departments.
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What Are Rovo Agents?
Rovo Agents are configurable AI teammates that collaborate with users to complete specialized tasks, answer questions, generate content, and automate workflows. Unlike traditional AI chatbots that primarily provide responses, Rovo Agents can work toward defined objectives, follow instructions, access organizational knowledge, and perform actions across Atlassian products.
They help teams reduce manual effort by combining enterprise search, AI-powered assistance, workflow automation, and organizational context into a single intelligent experience.
Organizations can use prebuilt agents provided by Atlassian or create custom agents tailored to specific business processes and team requirements.
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How Rovo Agents Work Across Teams
Rovo Agents connect organizational knowledge, understand user intent, and take intelligent actions to help teams work faster and make better decisions. The process combines AI-powered search, context awareness, and automation to streamline daily work.
Connect Organizational Knowledge Sources
Rovo Agents securely connect to Jira, Confluence, Jira Service Management, and other integrated business applications to access relevant organizational information.
Understand User Requests Intelligently
Using natural language processing, agents interpret user questions, prompts, and requests to identify the desired outcome and required information.
Analyze Context and Business Data
Agents evaluate project details, documentation, workflows, conversations, and organizational knowledge to understand the complete context behind each request.
Deliver Insights, Recommendations, or Actions
Based on the analyzed context, agents provide accurate answers, generate content, suggest next steps, retrieve information, or perform approved actions.
Accelerate Team Productivity and Collaboration
By reducing time spent searching for information and handling repetitive tasks, Rovo Agents help teams focus on strategic work and improve overall productivity.
Empyra Rovo Agent Consulting and Implementation Services
Rovo Agent Strategy and Use Case Planning
Identify high-value business opportunities, automation scenarios, and AI-driven workflows that align with your organizational goals and operational priorities.
Agent Design and Configuration Services
Design and configure Rovo Agents that support team requirements, governance policies, business processes, and enterprise security standards.
Custom Agent Development
Build tailored agents for specific departments, workflows, and use cases to address unique business challenges and operational requirements.
Knowledge Source Integration
Connect Jira, Confluence, Microsoft 365, Google Workspace, Slack, CRM platforms, and internal systems to create a unified knowledge ecosystem.
Workflow Automation and Process Optimization
Integrate agents into existing workflows and automation rules to streamline repetitive tasks, improve efficiency, and accelerate business outcomes.
Governance, Security, and Compliance Setup
Establish permission models, security controls, compliance requirements, and AI governance frameworks to ensure responsible agent usage.
User Training and Adoption Programs
Provide hands-on training, best practices, and enablement programs that help teams confidently adopt and maximize Rovo Agent capabilities.
Ongoing Managed Services and Support
Continuously monitor, optimize, maintain, and enhance agent performance to ensure long-term success and business value.
Where Teams Can Use Rovo Agents Effectively
Rovo Agents are embedded across Atlassian applications and connected systems, enabling teams to access AI-powered assistance wherever work happens. This ensures faster decision-making, improved collaboration, and streamlined workflows.
Rovo Chat for Conversational Assistance
Interact with Rovo Agents through natural language conversations to receive answers, summaries, recommendations, and actionable insights instantly.
Jira for Project and Work Management
Use Rovo Agents to support sprint planning, issue management, project tracking, prioritization, and day-to-day team execution.
Confluence for Content Creation and Knowledge Sharing
Generate, review, summarize, refine, and improve documentation while maintaining consistency across knowledge management workflows.
Jira Service Management for Faster Service Delivery
Help service teams streamline incident response, ticket triage, request management, and knowledge retrieval for improved support experiences.
Automation Rules for Intelligent Workflows
Integrate Rovo Agents into automation rules to trigger AI-driven actions, automate repetitive tasks, and optimize business processes.
Rovo Studio for Agent Management and Governance
Create, customize, deploy, manage, and govern Rovo Agents from a centralized workspace designed for scalability and control.
Core Features of Atlassian Rovo Agents
Atlassian Rovo Agents combine AI-powered knowledge discovery, automation, and action execution to help teams work more efficiently. These capabilities enable organizations to streamline workflows, improve decision-making, and accelerate productivity across departments.
Custom Agent Creation
Build AI agents tailored to specific business functions, team requirements, and operational workflows, ensuring consistent support for unique organizational processes.
Knowledge Discovery
Quickly locate relevant information across Jira, Confluence, and connected systems, reducing time spent searching and improving access to critical knowledge.
Content Generation
Automatically create reports, project updates, documentation, meeting summaries, and knowledge articles, helping teams maintain productivity and content consistency.
Agent Actions and Tools
Enable agents to execute approved actions such as creating issues, updating records, managing content, and supporting day-to-day workflow activities.
Context-Aware Responses
Provide intelligent recommendations and accurate answers by understanding project details, documentation, historical information, and organizational context.
Governance and Permissions
Maintain security and compliance through centralized controls for agent access, permissions, sharing policies, administration, and organizational governance.
Business Use Cases for Rovo Agents
Rovo Agents can be deployed across multiple business functions to automate routine work, improve access to knowledge, and accelerate decision-making. Teams can leverage AI-powered assistance to enhance productivity, collaboration, and operational efficiency.
IT Service Management
Incident Resolution
Help service teams quickly identify relevant information, recommended actions, and historical solutions to accelerate incident resolution.
Ticket Categorization
Automatically analyze and classify incoming requests, ensuring tickets are routed to the right teams for faster handling.
Knowledge Retrieval
Instantly surface relevant documentation, troubleshooting guides, and knowledge articles from connected systems and repositories.
Service Request Support
Assist support agents with answering user queries, processing requests, and providing consistent service experiences.
Software Development
Sprint Planning Support
Provide insights, summarize backlog items, and help teams prioritize work during sprint planning sessions.
Jira Issue Summarization
Generate concise summaries of issues, discussions, and updates to help teams understand work items quickly.
Documentation Generation
Automatically create technical documentation, release notes, and project summaries based on development activities.
Workflow Development
Support developers with task tracking, project insights, and contextual information throughout the software delivery lifecycle.
Human Resources
Employee Onboarding
Guide new employees through onboarding processes by providing relevant resources, documentation, and answers to common questions.
Policy Guidance
Help employees quickly find and understand company policies, procedures, and compliance-related information.
HR Request Handling
Assist in managing routine HR inquiries, reducing response times and improving employee support experiences.
Internal Knowledge Access
Enable employees to easily access organizational knowledge, training materials, and HR-related documentation.
Marketing Teams
Campaign Planning
Assist with organizing campaign activities, identifying tasks, and aligning stakeholders around marketing objectives.
Content Generation
Create drafts for blogs, campaign briefs, emails, social posts, and other marketing assets to accelerate content production.
Project Coordination
Provide visibility into project progress, dependencies, and action items to improve team collaboration and execution.
Performance Reporting
Generate summaries and reports that help teams evaluate campaign outcomes and make data-driven decisions.
Project Management
Progress Tracking
Monitor project activities, milestones, and deliverables while providing real-time visibility into overall progress.
Risk Identification
Analyze project information to identify potential risks, bottlenecks, and issues before they impact delivery timelines.
Meeting Summaries
Automatically generate summaries, action items, and follow-up tasks from project discussions and meetings.
Portfolio Reporting
Create comprehensive portfolio-level reports that provide leadership teams with visibility into strategic initiatives and outcomes.
Why Choose Empyra for Rovo Agent Implementation
As an experienced Atlassian solutions provider, Empyra helps organizations accelerate AI adoption through strategic implementation, seamless integration, strong governance, and continuous optimization. Our focus is on delivering measurable business value while ensuring successful user adoption.
Atlassian Solution Experts
Extensive experience delivering Atlassian solutions across diverse industries and teams.
AI Transformation Specialists
Enable organizations to integrate AI into everyday business operations effectively.
End-to-End Services
Support every phase from planning and implementation to ongoing optimization.
Enterprise Integration Expertise
Connect Rovo Agents with business applications, platforms, and enterprise systems.
What Makes us different
Benefits of Atlassian Rovo Agents for Modern Teams
Atlassian Rovo Agents help organizations transform the way teams access information, complete tasks, and collaborate across departments. By combining AI-powered knowledge discovery, automation, and contextual assistance, Rovo enables faster work execution and more informed decision-making. Organizations can improve productivity while reducing operational complexity and manual effort.
Reduce Manual Work
Automate routine activities such as information retrieval, content creation, ticket handling, and workflow updates, allowing teams to focus on strategic initiatives.
Improve Team Productivity
Help employees quickly find answers, access knowledge, and complete tasks faster without switching between multiple applications or systems.
Accelerate Decision-Making
Provide contextual insights, recommendations, and relevant information that help teams make informed decisions with greater confidence and speed.
Enhance Cross-Functional Collaboration
Improve Employee Experience
Increase Operational Efficiency
Ready to Build Intelligent AI Agents with Atlassian Rovo?
Empower your teams with AI-driven automation, knowledge discovery, workflow acceleration, and smarter decision-making. Whether you're looking to deploy prebuilt agents or develop custom AI teammates, Empyra can help you unlock the full potential of Atlassian Rovo Agents.
What Our Customers Have to Say
"Empyra has been extremely helpful in getting Cohen & Company’s Atlassian environments up and running. They have been able to provide great guidance in the options available and also have been able to execute on implementation of those options in a timely and effective manner. They have helped us bring in other departments outside of IT to utilize the service desk options to manage requests and workflows with great reviews from those teams."
Chief Technology Officer
Cohen and Company
"The Empyra consultant has allowed us to take the use of Atlassian's Jira product to new levels across the organization, providing significant improvements in workflows in IT as well as many Finance and Operations teams. There have been some complex requests that Empyra have dealt with, and all have been completed professionally, collaboratively, and efficiently. Empyra have always been super responsive, and are keen to work with the various OTC teams to solve their individual business needs."
Roger Abrahams, Senior Vice President - IT
OTC Industrial Technologies
"As our exclusive Atlassian partner, we brought Empyra in to plan, execute and manage our Atlassian migration to the cloud. From pre to post migration activities and support, Empyra was there to support our project team every step of the way. The migration went as smoothly as possible, and there was no major impact to our business operations."
Sr. Manager, Portfolio Management
"I was very pleased with the consistent can-do attitude the Empyra team brought to each meeting, they quickly came up with solutions, suggestions, recommendations on our various challenges and pitfalls during the migration. My team and I really appreciated that the Empyra team made themselves available 24/7 to troubleshoot with us or answered any questions raised in a timely manner."
Sr. Manager, Portfolio Management
"I'd like to extend a heartfelt thank you to the Empyra team for their exceptional support during our migration of Confluence and Jira from server to cloud including 14 managed apps. Their expertise and dedication were instrumental in navigating this complex transition smoothly. We truly couldn't have achieved this milestone without their guidance and hard work. Their efforts were a crucial factor in the success of our migration project, and we are deeply appreciative of their partnership. Thank you, Empyra, for being such a reliable and effective ally in our journey to the cloud!"
Gavi Ornelas-Morales, Tools Support, Supervisor
University of California Office of the President
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Frequently Asked Questions
Atlassian Rovo Agents are AI-powered teammates designed to help users find information, generate content, automate tasks, and support decision-making. They work across Atlassian applications and connected business systems to improve productivity and collaboration.
Yes, Rovo Agents can support workflow automation within Jira by helping create issues, update records, manage tasks, and streamline project activities. They can also assist teams with planning, tracking, and coordinating work more efficiently.
Yes, Rovo Agents can use information stored in Confluence to provide contextual answers, generate summaries, and recommend relevant documentation. This helps teams quickly access organizational knowledge without manually searching through content.
Yes, organizations can create and customize Rovo Agents to meet specific business requirements, team objectives, and operational workflows. Custom agents can be configured with specialized knowledge sources, actions, and business rules.
Yes, Rovo Agents operate within Atlassian's security, permissions, and governance framework. Users can only access information they are authorized to view, helping organizations maintain compliance and data security standards.
Rovo Agents can provide value across IT, software development, human resources, marketing, operations, project management, and customer support teams. Any department that relies on information access, collaboration, and workflow efficiency can benefit from AI-powered assistance.