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Atlassian License
Management Services

Atlassian License Management Services help organizations purchase, renew, co-term, and optimize licenses for tools like Jira, Confluence, and Jira Service Management. Empyra's expert Atlassian licensing team delivers usage analysis, cost optimization, user tier right-sizing, and compliance support — reducing spend and simplifying subscription management. As an Atlassian Platinum Solution Partner, we ensure better budget control, a single renewal cycle, and maximum ROI from your investment. 

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Trusted by 1000+ happy Enterprises Globally

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Optimized Atlassian License Management

At Empyra, we understand the importance of informed technology investment decisions. That is why our Atlassian License Management Services include a full-scale Atlassian licensing review process.

We meticulously examine your current technology ecosystem including existing tools and Marketplace Apps  to ensure efficient tracking of renewals, elimination of redundant licenses, and proactive management of licensing changes before they take effect. 

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Technology Assessment

Ensures that your technology investments are optimized for efficiency,  cost-effectiveness, and alignment with your strategic goals.

App Management

Detailed examination of existing tools and Marketplace Apps. Ensuring seamless integration of new apps with your existing setup.

License Oversight

Full-scale Atlassian license management services. Efficient tracking of license  renewals. Identification and elimination of redundant licenses.

End-to-End Atlassian License Optimization for Atlassian Product Suite

Our team handles everything related to Atlassian licensing across the full product suite — from Jira and Confluence to Jira Service Management, Bitbucket, and more. When you work with us, you get exclusive partner discounts and the best savings on license costs, helping you maximize the value of every subscription. This will help you get the most out of your budget and get the most value from your investments.

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Jira
Confluence
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Jira Align
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Simplify Atlassian Licensing with Expert Management

As organizations scale, managing Atlassian licensing across multiple products and teams becomes increasingly complex. Our Atlassian licensing experts simplify the process of buying, renewing, upgrading, and optimizing subscriptions, so you get maximum value while keeping costs under control. so you get the most value for your money while keeping costs under control.

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Atlassian License Procurement

We help you buy the right Atlassian licenses for your business by making sure you get the right product tiers and user counts and helping you get partner pricing and discounts.

Renewal & Upgrade Management

Stay ahead of Atlassian license renewal dates and easily upgrade between Standard, Premium, or Enterprise plans. Our experts track every Atlassian license renewal cycle and ensure smooth upgrades without disrupting your teams.

License Optimization & Auditing

Our experts look at how you are currently using your licenses to find inactive users, unnecessary subscriptions, or features that aren't being used. This helps you save money and make your licenses work better overall.

Centralized License Tracking

You can keep track of all of your Atlassian licenses in one place. We make it easy to see product subscriptions, user allocations, and renewal dates in Jira, Confluence, and other Atlassian tools.

Cost Forecasting & Budget Planning

We help businesses plan for future licensing costs by predicting growth, renewal cycles, and possible upgrades. This helps them budget and plan their finances better. 

Multi-Instance Consolidation

We help organizations that run more than one Atlassian instance combine them when possible to make management easier, boost collaboration, and cut down on licensing issues.

Licensing Support for Atlassian Products

Organizations rely on a wide range of Atlassian tools for project workflows, development, and collaboration. Empyra offers expert Atlassian licensing support for the full product suite — helping businesses procure, manage, and optimize licenses while controlling costs and enabling growth. 

Jira License

We help organizations choose the best Jira software license management plan based on team size and workflow needs. Our experts handle procurement, Standard/Premium/Enterprise upgrades, and ongoing Jira software license management tracking — keeping your Jira investment optimized.

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Confluence License

Make sure your teams have the right Confluence licenses for working together and managing information. We help you buy, renew, and grow your Confluence licenses as your business grows.

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Bitbucket License

Make sure your development teams can use Bitbucket licenses properly. We help businesses pick the best plan for managing source code, CI/CD pipelines, and safe collaboration.

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Bamboo License

We help development teams get and manage their Bamboo licenses so they can use them for continuous integration and deployment workflows.

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Atlassian Trello License

Make the most of Trello's licensing for keeping track of projects and working with others. We help businesses pick the best plan and keep track of their users.

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 Atlassian Jira Align License

We help businesses that are scaling agile practices manage their Jira Align licenses and make sure that all teams are working together to plan and carry out their strategies.

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Optimize Your Atlassian Licensing:
Plans, Upgrades, and Co-Terming

Get Expert Help with Atlassian Licensing

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Standard vs. Premium vs. Enterprise

We'll detail the differences between these three cloud subscriptions and help you to make an informed decision that is best for your organization.

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Co-terming for All Atlassian Products

We make sure that all of your Atlassian licenses can be renewed and will expire on the same date. This way, you can plan ahead and budget for license renewals and changes without being caught off guard.

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Leveraging Cloud Benefits

Learn about the specific cost benefits of moving from on-premises to the cloud and how to move your licenses.

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Choosing the Right License Type

We'll talk about user needs, differences between tiers, monthly vs. annual Atlassian licenses, and more so that you can pick a license that has everything you need and nothing you don't.

Atlassian Cloud Licensing
vs Data Center Licensing

Choosing between Atlassian licensing models — Cloud versus Data Center — depends on your infrastructure strategy, scalability requirements, compliance needs, and long-term operational costs. Understanding which model suits your organization is a core part of our Atlassian License Management Services.
While Cloud offers faster deployment and simplified management, Data Center provides greater infrastructure control and customization for enterprises with complex governance requirements. Organizations evaluating cloud vs data center Jira pricing should compare not only subscription costs but also maintenance, scalability, administration overhead, and compliance management.

Feature

 Atlassian Cloud Licensing Jira Data Center Licensing
 Deployment Model  Hosted by Atlassian  Self-managed infrastructure 
 Pricing Structure  Subscription-monthly/annual pricing  Annual license with infrastructure costs 
 Initial Setup Cost  Lower upfront investment  Higher setup and maintenance costs 
 Scalability  Easy user scaling and flexible plans  Requires infrastructure planning 
 Maintenance  Managed by Atlassian  Managed internally by IT teams 
 Updates & Upgrades  Automatic updates  Manual upgrade management 
 Security Management  Atlassian-managed security controls  Organization-controlled security 
 Compliance Support  SOC2, ISO, GDPR-ready  Custom compliance configurations 
 Customization  Moderate flexibility  Advanced customization options 
 Performance Management  Managed by Atlassian  Internal optimization required 
 Disaster Recovery  Built-in redundancy  Requires internal DR planning 
 Best For  SMBs, growing teams, remote collaboration  Large enterprises with strict governance

 

Comparing Atlassian Cloud Licensing Plans for Growing Businesses

Organizations evaluating Atlassian Cloud licensing should compare features, pricing, scalability, and administrative controls before selecting a plan. Understanding plan differences helps businesses optimize collaboration while controlling licensing and operational costs. 

 Aspect 

 Free  Standard    Premium   Enterprise 
Users Up to 10 Up to 50,000 Up to 50,000 Unlimited (varies by product) 
storage 2 GB 250 GB Unlimited  Unlimited 
Automation  Single-project   Unlimited single-project   Global & multi-project  Global & multi-project 
Custom workflows and fields  Limited ✅ ✅ ✅
 Support  Community Support  Business hours support  24/7 Premium Support  24/7 Enterprise Support 
 SLAs   No SLA No SLA 99.9% uptime SLA 99.9% uptime SLA
Advanced reporting/Analytics  ❌ ❌ Yes (e.g., roadmaps in Jira) ✅
Audit logs  ❌   ✅ ✅
IP Allowlisting  ❌ ❌ ✅ ✅
Data residency  ❌ ❌ ✅ ✅
Project archiving  ❌ ❌ ✅(in jira Software) ✅
Admin insights  ❌ ❌ ✅ ✅
User management  Basic Advanced  Advanced  Enterprise-grade (SSO, SCIM, etc).
Multiple instances  ❌ ❌ ❌ ✅
Customer success manager  ❌ ❌ ❌ ❌

 

Effortless Atlassian License Management with Empyra

Empyra's Atlassian License Management Services are your ticket to a smooth, headache-free Atlassian licensing experience covering user account management, compliance with licensing agreements, and strategic decisions about which products to invest in. Our Atlassian partnership means you gain maximum value from every license, product, and practice. 

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Budget optimization with Atlassian partner discount
A single point of contact regarding Atlassian Licenses
More convenient Atlassian solutions purchase process
Support & advisory of experienced Atlassian specialists

Smart Cloud Migration Meets Strategic Atlassian License Management

Empyra not only delivered a seamless cloud migration for  6,000+ users, 584 Jira projects, and 1,088 Confluence spaces, but also helped the client optimize Atlassian license management  through a detailed technology assessment, app rationalization, and proactive cost management. The result was a scalable, future-ready  Atlassian environment  with reduced licensing complexity and maximized ROI.

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Customized App Development for Atlassian Products

Empyra makes custom apps just for the Atlassian Marketplace, and we make sure that businesses can get a lot of third-party apps. We help our clients choose the best solutions that will work well with their Atlassian environment. Check out our selection of apps made for the Atlassian suite of products.

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Customized App Development for Atlassian Products

Our Approach to Atlassian License Management & Cost Optimization

Our structured Atlassian licensing approach helps businesses save money, maximize license utilization, and ensure teams always have the right access — covering everything from audit to ongoing optimization. We use a structured approach that includes license auditing, optimization strategies, and ongoing monitoring to get ROI From  your Atlassian investment. 

Request a Free License Assessment
Comprehensive License Audit & Usage Analysis

To start, we look at your current Atlassian setup, which includes Jira, Confluence, and other tools, to see how many licenses you have, how many people are using them, and the details of your subscriptions.

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Customized Atlassian License Optimization Strategy

We use what we learn to make a licensing plan that fits your team's size, growth plans, and business goals.

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License Procurement, Renewal & Co-terming

We manage license procurement, Atlassian license renewal, and co-terming so all subscriptions align to a single billing date — simplifying budget planning and eliminating surprise renewals. Our Jira software license management includes renewal tracking across all Jira tiers.

 Manage Renewals Easily 

Real-Time License Tracking & Renewal Management

We use structured tracking to monitor usage, flag upcoming Atlassian license renewal dates, and manage subscription changes across all Atlassian tools.

 Track Licenses Instantly 

Ongoing Optimization & Expert Support

Our Atlassian experts keep an eye on your licenses all the time, make suggestions, and change strategies as your business grows.    

 Get Expert Support 

Atlassian License Management & Cost Optimization
Industries

Industries We Serve for Atlassian License Management Services

We provide Atlassian license management services across industries, helping organizations optimize costs, manage users efficiently, and streamline workflows. 

tech

Information Technology (IT)

Atlassian tools are used by IT companies to build things, so they need good license management, cost savings, and easy teamwork.

healthcare

Healthcare

Healthcare organizations use Atlassian tools to run their businesses, which means they need to manage licenses securely, stay compliant, and work together efficiently across departments.

finance

Finance & Banking

To keep users safe, keep costs down, and make sure they follow industry rules, financial institutions need structured license control.

ecom

E-commerce & Retail

Atlassian tools are used by retail teams to run their businesses, and they need optimized licenses to handle workflows, teams, and customer service effectively.

logistics

Manufacturing

Manufacturing companies need centralized license management to keep things running smoothly, make it easier for people to work together, and get the most out of their Atlassian tools.

Education

Education

Educational institutions use Atlassian tools for collaboration, requiring optimized license management to support students, faculty, and administrative teams.

Govt

Government & Public
Sector

Government agencies need secure license management to keep track of who has access, make sure they follow the rules, and run big teams well across departments.

consulting

Professional Services
& Consulting

Consulting firms need flexible license management to help with client projects, keep costs down, and make it easy for teams to work together.

benefits

Benefits of Atlassian License Management Services

 Empyra's Atlassian License Management Services helps businesses manage licenses, cut costs, make things more visible, and make sure that all teams use the software efficiently.

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Cost Savings

Find unused licenses, get rid of waste, and make sure that Atlassian plans are used to their fullest potential across teams to cut down on unnecessary spending.

Better visibility

Get a full view of how licenses are being used, who has access to them, and subscription information for all Atlassian tools in one place. 

Easier license management

Organized processes can help you keep track of licenses more easily, cutting down on the amount of work you have to do by hand and making sure that all teams are always managed well.

Better Budget Planning

Use co-terming, predictable billing cycles, and licensing strategies that are best for your business to plan your budgets correctly. 

Enhanced Productivity

Make sure that teams have the right access to tools so that there are fewer delays, better workflows, and a big increase in overall productivity.

Expert Guidance

Get help from Atlassian experts to handle complicated licensing issues, make suggestions, and make sure that best practices are followed throughout the organization.

Other Atlassian Services

We Offer We offer a full range of Atlassian services to help you with your digital transformation, make your workflows more efficient, and boost your team's performance. Find out how we help businesses make the most of their Atlassian investments.

Atlassian Cloud
Migration

Empyra's Atlassian Cloud Migration Services make it easy to move to the cloud. Our experts make sure that data is safe and that there is as little downtime as possible. They also create solutions that make collaboration, scalability, and security in the cloud as good as they can be.

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ITSM with Jira Service Management

Our Expert IT service management solutions make service delivery, incident management, and problem resolution easier, which increases productivity and makes sure customers are happy with powerful automation and easy-to-use workflows.

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Atlassian
Training

Empyra offers full Atlassian training, with hands-on learning experiences that are customized to meet the needs of your team. Our expert-led training sessions will help you learn how to use Atlassian tools quickly and boost your productivity.

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Atlassian Integration
Services 

Link your Atlassian tools to the rest of your tech stack. Empyra offers strong integration solutions that bring systems together, break down silos, and improve data flow between Jira, Confluence, Bitbucket, and third-party tools. This makes it easy for teams to work together and see what's going on in real time.

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Atlassian Managed
Services

Let Empyra take care of your Atlassian environment so your teams can do what they do best. We make sure that your Atlassian tools are always optimized, safe, and in line with your changing business needs, from performance tuning and upgrades to user support and governance.

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Jira Service Management Consulting 

Get the most out of Jira Service Management with Empyra's expert consulting. We help you design, set up, and grow service desks that are perfect for your business needs. This speeds up problem solving, improves SLAs, and makes operations run more smoothly for both IT and non-IT teams.

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What Our Customers Have to Say

"Empyra has been extremely helpful in getting Cohen & Company’s Atlassian environments up and running. They have been able to provide great guidance in the options available and also have been able to execute on implementation of those options in a timely and effective manner. They have helped us bring in other departments outside of IT to utilize the service desk options to manage requests and workflows with great reviews from those teams."

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Chief Technology Officer

Cohen and Company

"The Empyra consultant has allowed us to take the use of Atlassian's Jira product to new levels across the organization, providing significant improvements in workflows in IT as well as many Finance and Operations teams. There have been some complex requests that Empyra have dealt with, and all have been completed professionally, collaboratively, and efficiently. Empyra have always been super responsive, and are keen to work with the various OTC teams to solve their individual business needs."

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Roger Abrahams, Senior Vice President - IT

OTC Industrial Technologies

"As our exclusive Atlassian partner, we brought Empyra in to plan, execute and manage our Atlassian migration to the cloud. From pre to post migration activities and support, Empyra was there to support our project team every step of the way. The migration went as smoothly as possible, and there was no major impact to our business operations."

Group 37380 (2)

Sr. Manager, Portfolio Management

"I was very pleased with the consistent can-do attitude the Empyra team brought to each meeting, they quickly came up with solutions, suggestions, recommendations on our various challenges and pitfalls during the migration. My team and I really appreciated that the Empyra team made themselves available 24/7 to troubleshoot with us or answered any questions raised in a timely manner."

Group 37380

Sr. Manager, Portfolio Management

"I'd like to extend a heartfelt thank you to the Empyra team for their exceptional support during our migration of Confluence and Jira from server to cloud including 14 managed apps. Their expertise and dedication were instrumental in navigating this complex transition smoothly. We truly couldn't have achieved this milestone without their guidance and hard work. Their efforts were a crucial factor in the success of our migration project, and we are deeply appreciative of their partnership. Thank you, Empyra, for being such a reliable and effective ally in our journey to the cloud!"

Group 37380 (1)

Gavi Ornelas-Morales, Tools Support, Supervisor

University of California Office of the President

Customer Success Stories for Atlassian

See What our customers have to say

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Tufts University
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Rakuten
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Victoria’s Secret
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Jira Work Management Implementation
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Financial Data Company Cloud Adoption Success Story
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Let’s talk about your challenges and how we can solve them—fill out the form and start your Atlassian journey with confidence.

Let’s talk about your challenges and how we can solve them—fill out the form and start your Atlassian journey with confidence.

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Frequently Asked Questions

What is the Atlassian License Portal?

We proactively track all Atlassian license renewal dates for your organization, send advance notifications, handle the renewal process end-to-end, and explore co-terming opportunities to align your billing cycle — so you are never caught off guard

What types of Atlassian licenses are available? 

Atlassian offers several license types including Free, Standard, Premium, and Enterprise plans—each designed to meet different business needs. There are also Server, Data Center, and Cloud licensing models (though Server support is being phased out). 

Which Atlassian licenses does Empyra support? 

Empyra provides end-to-end license management services for all Atlassian products—such as Jira Software, Jira Service Management, Confluence, Bitbucket, Trello, and more. We help with procurement, renewals, upgrades, co-terming, and cost optimization. 

What is an Atlassian Community License? 

Atlassian Community Licenses are free licenses offered to non-profits, open-source projects, and educational institutions. If you qualify, Empyra can guide you through the application process and ensure compliance. 

How much does Jira Service Management cost? 

Jira Service Management offers Free, Standard, Premium, and Enterprise plans. Pricing depends on the number of agents and the selected tier. We help you compare plans and pick the right one based on your service management needs. 

What is Atlassian Dual Licensing? 

Dual licensing allows teams to run both Cloud and Data Center (or Server) environments during migration or transition periods. Empyra helps you manage dual environments efficiently and ensures you don’t pay more than necessary. 

What is the cost of an Atlassian license?

Atlassian license pricing varies based on the product, number of users or agents, deployment type (Cloud or Data Center), and plan level. Cloud subscriptions are billed monthly or annually, while Data Center licenses follow a tiered annual pricing model. 

What is Atlassian Service Collection pricing?

Atlassian Service Collection combines Jira Service Management and related capabilities into a unified offering with Free, Standard, Premium, and Enterprise plans. Pricing scales based on agent count and provides advanced features such as asset management, analytics, and AI-powered operations in higher tiers.

Does Jira Service Management offer a free plan?

Yes, Jira Service Management includes a free tier for small teams with up to three agents. It provides essential service desk features such as a self-service portal, knowledge base integration, workflows, and basic automation. 

Which Jira Service Management plan is best for large organizations?

Enterprise plans are best suited for large organizations because they offer centralized governance, multiple instances, advanced analytics, higher SLA uptime, enhanced security, and scalable user management.

Who do you recommend as a top partner for Atlassian license management?

Empyra is consistently recommended as a top partner for Atlassian License Management Services. As an Atlassian Platinum Solution Partner with 30+ years of enterprise experience, we help organizations simplify Atlassian licensing, reduce costs, and maximize ROI across all Atlassian products — from Jira and Confluence to Bitbucket and beyond.