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Streamline,Track and Grow with monday CRM

Easily manage sales pipelines, track leads in real time, and improve team collaboration with intuitive, customizable CRM tools.

Talk to Our monday.com Expert

Trusted by 100+ happy customers from internationally

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Why Choose monday CRM

Modern businesses need flexible, intuitive, and scalable solutions and that’s exactly why teams choose monday CRM. As a powerful CRM management software, it simplifies tracking, automates workflows, and keeps your entire sales process in sync.

Whether you’re a startup or a growing enterprise, monday.com CRM adapts to your needs and helps you close deals faster. 

Key Reasons : 

  • Easy setup and onboarding
  • Customizable sales pipelines 
  • Centralized customer data
  • Real-time collaboration tools
  • Workflow automation made simple 
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Customize Your CRM Workflows with monday CRM

Tailor every aspect of your sales pipeline with the flexibility of Monday CRM. Whether you're managing leads, tracking deals, or aligning marketing and customer success, this powerful CRM management software adapts to your unique processes without the complexity. 

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Monday AI

Smarter CRM | Faster Growth 

  • Generate tasks instantly from input
  • Automate email composition and responses
  • Build smart formulas with ease
  • Create and summarize content easily
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Flexible and Intuitive

Easily align with your sales process 

  • Configure pipelines to reflect your unique sales journey
  • Personalize fields and stages in just a few clicks
  • Support multiple workflows—no coding or IT help needed 
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Automations

Save time, focus on closing deals 

  • Auto-assign incoming tickets to support agents.
  • Send internal alerts for deal deadlines.
  • Update CRM data when emails are opened. 
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Sequences & mass emails

Automate Outreach with Smart Sequences 

  • Create tailored email flows for each lead stage.
  • Set triggers for mass sends and follow-ups.
  • Monitor performance to improve engagement. 
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Integrations

Integrate every tool you need 

  • Automate repetitive tasks quickly and easily
  • Connect CRMs, emails, and calendars seamlessly
  • Streamline data flow across all teams 
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Mobile app

CRM power in your pocket 

  • Manage contacts without desktop access
  • Track sales progress on-the-go
  • Sync updates across all devices 
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One CRM for the Entire Customer Lifecycle monday CRM

monday CRM gives you the tools to manage every step of the customer journey in one centralized workspace. From the first touchpoint to long-term engagement, streamline your workflows, align teams, and drive results—without switching platforms. 
Lead Management
  • Capture leads from multiple sources effortlessly
  • Automatically qualify and score leads using custom rules
  • Centralize all lead information for easy tracking
Deal Management
  • Visualize deals at every pipeline stage with customizable boards
  • Set automated reminders and follow-ups to keep deals moving
  • Collaborate with your team in real-time to close faster
Account & Contact Management
  • Store all customer data in one accessible place
  • Personalize communication with full context of customer history
  • Track interactions and engagement across channels
Sales Operations
  • Automate routine tasks to increase team productivity
  • Track key sales metrics with custom dashboards
  • Optimize processes based on real-time insights 
Post-Sales Management
  • Manage all post-sale activities in one centralized place 
  • Stay on top of client projects with clear ownership and timelines 
  • Track collections and follow-ups to ensure smooth post-sale operations 
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Faster Project Delivery
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Unlock the Benefits of monday CRMfor Better Collaboration and Results

Boost your team’s productivity by leveraging monday CRM’s customizable tools and automation. Simplify complex processes and empower your sales and support teams to work smarter, not harder. 

Build Stronger Customer Relationships

Sequences

Create automated sequences that guide prospects through personalized touchpoints, ensuring timely follow-ups without manual effort. This keeps your leads engaged and nurtures relationships consistently throughout the sales cycle.

Email Composition

Craft professional and tailored emails directly within Monday CRM to connect meaningfully with customers. Save templates to maintain brand voice and speed up communication across your team. 

Mass Emails

Reach large groups of contacts efficiently with mass email campaigns while still maintaining personalization. Track opens and responses to measure engagement and optimize your outreach strategy.

Activity Tracking

Monitor every customer interaction in one place, including calls, meetings, and emails, to maintain a complete relationship history. This insight helps your team respond promptly and make informed decisions.

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Track Team Performance in Real Time

Interactive Dashboards

Visualize your team’s progress instantly with customizable dashboards. These dynamic views give you a clear picture of sales activities, pipeline health, and overall performance at a glance.

Accurate Sales Forecasting

Leverage data-driven insights to predict future sales and revenue confidently. Monday CRM helps you adjust strategies proactively by highlighting trends and potential roadblocks.

Activity Monitoring

Keep track of every team member’s tasks and interactions in real time. This visibility ensures accountability and helps managers identify areas needing support quickly.

Goal Tracking & Alignment

Set clear team goals and monitor progress toward hitting targets effortlessly. Align individual efforts with company objectives to boost motivation and drive results.

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Simplify Data Management Across Teams

Seamless Data Integration

Easily bring in data from multiple sources without disrupting your existing workflows. Monday CRM supports smooth imports so your team stays up to date effortlessly. 

Duplicate Data Resolution

Automatically identify and merge duplicate records to maintain a clean and reliable database. This reduces confusion and ensures your team works with the most accurate information. 

Smart Lead Capture

Capture leads from various channels directly into Monday CRM with automated workflows. This guarantees no potential customer slips through the cracks and speeds up your sales process. 

Data Access & Visibility Control

Ensure the right teams have access to the right data at the right time. With controlled visibility and real-time updates, Monday CRM keeps everyone aligned while maintaining data accuracy and security. 

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Stay Connected with Monday CRM Anywhere

Smart Call Capture

Log calls automatically while on the move, ensuring no interaction is missed. Review call history to maintain full context before every follow-up. 

Real-Time Activity Insights

Track tasks, updates, and team actions as they happen. This keeps everyone aligned and prevents delays across your sales process.

Mobile Contact Management

Easily view, update, or add new contact details from any device. Keep customer records current and accessible, whether you're in the office or on-site. 

Seamless Team Communication

Keep sales, marketing, and customer success aligned with real-time updates, shared timelines, and clear visibility into every customer interaction—no matter where your team is working from.

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Boost Your Team’s Performance with Effective Monday CRM Features

Empyra is a leading monday.com partner, specializing in the end-to-end implementation, customization, and optimization of the entire monday.com platform. From monday.com Work OS to its full suite of products—Sales CRM, Dev, Marketing, Projects, and more—we provide tailored solutions that streamline workflows and drive business efficiency. 

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What Our Customers Have to Say

"monday.com and Empyra provided us with a scalable solution that allows my team to respond quickly to client requests. Additionally, the user-friendly UI with improved workflows helped our underwriting team manage the business in one platform alongside business development. Empyra has done a wonderful job and I envision a long-term relationship on a go-forward basis."

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Daniel Cottrel

Managing Partner, VasarcaRx

"monday.com and Empyra provided us with a scalable solution that allows my team to respond quickly to client requests. Additionally, the user-friendly UI with improved workflows helped our underwriting team manage the business in one platform alongside business development. Empyra has done a wonderful job and I envision a long-term relationship on a go-forward basis."

Untitled design (14)-Aug-01-2024-09-50-04-7382-AM

Daniel Cottrel

Managing Partner, VasarcaRx

"monday.com and Empyra provided us with a scalable solution that allows my team to respond quickly to client requests. Additionally, the user-friendly UI with improved workflows helped our underwriting team manage the business in one platform alongside business development. Empyra has done a wonderful job and I envision a long-term relationship on a go-forward basis."

Untitled design (14)-Aug-01-2024-09-50-04-7382-AM

Daniel Cottrel

Managing Partner, VasarcaRx

"monday.com and Empyra provided us with a scalable solution that allows my team to respond quickly to client requests. Additionally, the user-friendly UI with improved workflows helped our underwriting team manage the business in one platform alongside business development. Empyra has done a wonderful job and I envision a long-term relationship on a go-forward basis."

Untitled design (14)-Aug-01-2024-09-50-04-7382-AM

Daniel Cottrel

Managing Partner, VasarcaRx

"monday.com and Empyra provided us with a scalable solution that allows my team to respond quickly to client requests. Additionally, the user-friendly UI with improved workflows helped our underwriting team manage the business in one platform alongside business development. Empyra has done a wonderful job and I envision a long-term relationship on a go-forward basis."

Untitled design (14)-Aug-01-2024-09-50-04-7382-AM

Daniel Cottrel

Managing Partner, VasarcaRx

"monday.com and Empyra provided us with a scalable solution that allows my team to respond quickly to client requests. Additionally, the user-friendly UI with improved workflows helped our underwriting team manage the business in one platform alongside business development. Empyra has done a wonderful job and I envision a long-term relationship on a go-forward basis."

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Daniel Cottrel

Managing Partner, VasarcaRx

Customer Success Stories 
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See What our customers have to say

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Our monday.com Work Management Services 

monday.com empowers teams, but getting the most out of it requires expert guidance. Empyra's certified consultants can help you: 

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Frequently Asked Questions

What does CRM actually mean for a business?

CRM, or Customer Relationship Management, refers to tools and strategies used to manage and improve customer interactions throughout the entire lifecycle. With platforms like monday CRM, businesses can centralize data, streamline communication, and enhance customer satisfaction.

How is CRM management software used day to day?

 CRM management software is used to track leads, manage contacts, automate workflows, and monitor team performance. Solutions like monday.com CRM make these daily processes easier with intuitive dashboards and real-time collaboration tools. 

Are there different types of CRM software?

Yes, CRM software typically falls into three categories: operational, analytical, and collaborative. monday CRM combines elements of all three, offering a flexible platform that supports sales, marketing, and customer support teams. 

What makes a great CRM management software?

A good CRM management software should be user-friendly, customizable, and scalable to your business needs. monday.com CRM stands out by offering visual workflows, automation, and seamless integrations in a no-code environment.

How can CRM software improve my team’s performance?

By centralizing data and automating repetitive tasks, CRM software reduces manual workload and increases focus on high-impact activities. monday CRM helps teams stay aligned, track KPIs, and respond quickly to customer needs.

What makes monday CRM different from other platforms?

Monday CRM offers unmatched flexibility with fully customizable workflows, intuitive UI, and native automation. Unlike many traditional tools, monday.com CRM adapts to your process—not the other way around.

Why choose Empyra as your CRM implementation partner?

Empyra is a trusted Monday gold solution partner with deep expertise in configuring and optimizing monday.com CRM for different business needs. From consultation to deployment, Empyra ensures your CRM management software delivers measurable results.