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monday AI: Complete Guide to monday AI Tools

monday AI is the AI capability built into the monday.com that helps teams automate workflows, generate insights, and manage work more efficiently. It includes AI tools such as monday Sidekick, monday Vibe, monday Agents, and AI Blocks for workflow automation and intelligent task management. These tools allow teams to automate processes, analyze work data, and streamline operations across the platform.

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What Is monday AI?

monday AI is the artificial intelligence capability built into the monday.com that helps teams automate tasks, analyze work data, and make smarter decisions. It integrates directly with boards, workflows, and automations to streamline how work is planned, tracked, and executed.

By using AI-driven insights and automation, teams can reduce manual work, improve project visibility, and make faster data-driven decisions in project management. As a result, monday AI enhances collaboration, simplifies complex workflows, and helps organizations execute work more efficiently.

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monday AI Across monday.com Products

Work Management

AI helps teams automate workflows, summarize updates, generate task descriptions, and analyze project data to improve planning and execution.  

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monday CRM

AI assists sales teams by generating emails, summarizing customer interactions, managing leads, and providing insights that help improve sales performance. 

Grow with Smart CRM

monday Dev

Development teams can use AI to streamline sprint planning, generate documentation, summarize issues, and improve collaboration across software development workflows.  

Accelerate Dev with AI

monday Service

AI helps support teams automate ticket management, generate responses, analyze service requests, and improve customer support workflows.  

Explore monday Service

Key monday AI Tools and Capabilities

The monday AI ecosystem includes several AI-powered tools designed to help teams automate work, generate insights, and improve productivity within the monday.com. These tools assist with tasks such as workflow automation, intelligent recommendations, data analysis, and collaboration, allowing organizations to streamline operations and reduce manual work. By integrating AI directly into everyday workflows, monday AI helps teams execute projects faster and make smarter decisions.

monday Sidekick – AI Assistant for Work Management

monday Sidekick is an AI-powered assistant within monday AI that helps teams manage work more efficiently inside the monday.com. It assists users by automating routine tasks, summarizing information, generating insights, and providing recommendations that improve workflow efficiency and decision-making.

Start Using AI Sidekick
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Automatic task creation

Sidekick can generate tasks from conversations, updates, or project discussions, helping teams quickly convert ideas and action items into structured tasks on boards.

Summarizing updates and conversations

The AI assistant can summarize long updates, discussions, or project activity, allowing team members to quickly understand key information without reading every message.

Generating reports and insights

Sidekick can analyze project data and create summaries or reports that highlight progress, risks, and important project updates. 

Suggesting workflow improvements

By analyzing workflows and project activity, Sidekick can recommend ways to optimize processes, automate repetitive work, and improve overall productivity.

monday Vibe – AI App Builder

monday Vibe is an AI-powered application builder within monday AI that enables users to create custom work solutions using simple prompts. Instead of manually configuring boards, workflows, and automations, users can describe what they want to build, and the AI automatically generates the required system inside the  

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Prompt-based app creation

Users simply type a prompt describing the solution they need, such as a CRM system, project tracker, or workflow management tool. 

AI-generated systems

Based on the prompt, the AI automatically creates boards, workflows, columns, and automations required to run the process. 

Customizable workflows

The generated system can be further customized, allowing teams to adjust fields, automation rules, and processes to match their specific business needs. 

monday AI Workflows – Intelligent Automation

AI Workflows are intelligent automation capabilities within monday AI that help teams streamline business processes inside the monday.com. These workflows combine traditional automation with AI-driven logic, enabling organizations to automate tasks, trigger actions, and make smarter workflow decisions based on project data and conditions.

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Automatically assigning tasks

AI workflows can automatically assign tasks to team members based on project rules, workload, or predefined workflow conditions, ensuring tasks reach the right person at the right time. 

Triggering actions based on conditions

Teams can configure workflows that automatically trigger updates, notifications, or status changes when specific conditions are met within boards or processes. 

AI-driven decision-making in workflows

AI can analyze workflow data and determine the next steps in a process, such as routing tasks, updating priorities, or initiating follow-up actions. 

monday AI Agents – Autonomous AI Workers

monday AI Agents are intelligent systems within monday AI that can autonomously execute tasks and manage workflows inside the monday.com. These AI agents are designed to handle repetitive operational processes, analyze incoming information, and trigger actions automatically, allowing teams to reduce manual work and improve operational efficiency.

Build Your AI Agent
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Lead capture and qualification

AI agents can automatically capture incoming leads from forms or integrations, evaluate the information, and qualify prospects based on predefined criteria.

Deal assignment and sales workflow support

Sales-related AI agents can assign qualified leads to the appropriate sales representatives and update deal stages within the CRM workflow.

Ticket categorization and request management

Customer support AI agents can analyze incoming service requests, categorize support tickets, and route them to the appropriate teams or departments.

Automated response generation

AI agents can generate suggested responses or replies to customer inquiries, helping support teams respond faster and maintain consistent communication. 

AI Blocks – The Core Technology Behind monday AI

AI Blocks are the core building components of monday AI that enable intelligent automation within the monday.com. These blocks are reusable AI-powered functions that can be embedded into workflows, automations, and processes to perform specific tasks automatically. By integrating AI Blocks into workflows, teams can analyze information, process data, and trigger actions without manual intervention.

Categorizing data

AI Blocks can automatically categorize incoming data such as form submissions, leads, support requests, or tasks based on predefined criteria.

Extracting information from documents

The AI can analyze documents, emails, or text inputs and extract important details such as names, dates, contact information, or key data points.

Summarizing conversations

 AI Blocks can generate concise summaries from long discussions, updates, or communication threads, helping teams quickly understand important information.

Detecting sentiment

AI can analyze messages, feedback, or customer communications to identify sentiment, helping teams understand customer satisfaction or urgency levels.

Translating text

AI Blocks can translate text across multiple languages, making it easier for global teams to collaborate and communicate effectively.

How monday AI Works Across Workflows, Columns, and Automations

monday AI is deeply integrated into the monday.com, enabling teams to add intelligence directly into their workflows, columns, and automations. Instead of relying only on rule-based actions, monday AI allows workflows to analyze information, make decisions, and trigger actions automatically based on data. This helps teams reduce manual work, improve accuracy, and manage processes more efficiently across projects, sales operations, and customer support.

Workflows
Columns
Automations
Plan Projects Efficiently

AI in Workflows

AI enhances workflows by introducing automated decision-making and intelligent triggers that help teams manage complex processes with minimal manual input.

Automated decision-making – AI can analyze project data, updates, or incoming information and determine the next action within a workflow.
AI-powered triggers – Workflows can automatically trigger actions such as task creation, notifications, or updates when specific conditions or insights are detected.
Build Custom Project Boards

AI in Columns

AI can also operate directly within columns, allowing teams to automatically analyze and organize information stored in boards.

Sentiment analysis – AI can analyze text data such as customer feedback, support messages, or updates and determine the sentiment or tone.
Automatic categorization – Information such as support requests, feedback, or leads can be automatically categorized based on AI analysis.
Integrate with Business Tools

AI in Automations

AI-powered automations extend traditional workflow automation by enabling smarter actions based on context and data analysis.

Task routing – AI can automatically assign tasks to the appropriate team members based on workload, project requirements, or predefined criteria.
Lead assignment – Sales leads can be automatically distributed to the right representatives based on region, deal size, or qualification level.

Benefits of Using monday AI

Using monday AI within the monday.com helps organizations streamline operations, automate repetitive tasks, and improve how teams manage work. By embedding AI directly into workflows, project boards, and automations, monday AI enables teams to work more efficiently, make data-driven decisions, and collaborate more effectively across departments.

Faster workflow automation

monday AI enables teams to automate routine tasks, approvals, and workflow actions, reducing the time required to manage processes manually and ensuring work moves forward without delays. 

Improved decision-making

With AI-powered insights and data analysis, teams can quickly identify trends, monitor project performance, and make informed decisions based on real-time information.

Better collaboration across teams

AI-powered summaries, updates, and workflow automation help teams stay aligned, share information more effectively, and collaborate seamlessly across projects and departments.

Reduced manual work

AI tools automatically generate tasks, summarize updates, and process work data, helping teams eliminate repetitive manual activities and focus on more strategic work.

Increased productivity

By automating operational tasks and simplifying complex workflows, monday AI allows teams to complete projects faster and handle more work without increasing workload.

Workflow visibility

AI-powered summaries, insights, and automated updates help teams gain better visibility into project progress, task status, and potential risks, making it easier to track work and maintain transparency across the organization. 

monday.com Pricing, Free Plan, and Trial Options

monday.com offers flexible pricing across its core products—including Work Management, CRM, Dev, and Service—designed to support individuals, teams, and enterprises. Each product provides scalable plans, a free option for getting started, and trial access so businesses can explore advanced features, automation, and integrations before upgrading. 

Check Available Plans & Discounts

Use Cases of monday AI Across Teams

monday AI enables different departments to automate tasks, analyze work data, and streamline processes within the monday.com. By integrating AI into everyday workflows, teams across marketing, sales, product development, and customer support can improve efficiency, reduce manual work, and make faster data-driven decisions.

Marketing Teams

Marketing teams use monday AI to simplify campaign planning and streamline content workflows.

  • Campaign planning – AI helps organize campaign tasks, generate campaign ideas, and structure marketing workflows across teams.

  • Content generation – Teams can use AI to generate marketing copy, draft campaign messaging, and summarize performance data from marketing activities.

Sales Teams

Sales teams leverage AI capabilities to manage leads and improve sales pipeline visibility.

  • Lead scoring– AI analyzes lead data and helps prioritize prospects based on engagement, behavior, and other criteria.
  • Deal tracking – AI tools help sales teams monitor deal progress, summarize pipeline updates, and provide insights that support sales forecasting.
  •  

Product Teams

Product and development teams use AI to improve planning, tracking, and collaboration throughout the product development lifecycle.

  • Sprint planning– AI can help organize backlog items, generate sprint tasks, and summarize development progress for agile teams.
  • Bug tracking – Teams can use AI to analyze bug reports, categorize issues, and prioritize development tasks more effectively.
  •  

Customer Support Teams

Customer support teams benefit from AI-driven automation that improves service efficiency and response times.

  • Ticket automation– AI can automatically categorize incoming support tickets and assign them to the appropriate teams.
  • Response suggestions – AI assists support agents by generating suggested replies and summarizing customer requests, helping teams respond faster and maintain consistent communication.
  •  

Transform Your Workflows with monday AI

Discover how monday AI can help your team automate workflows, generate insights, and manage work more efficiently within the monday.com. Start leveraging AI-powered tools to streamline processes, reduce manual tasks, and improve productivity across your organization.

Book A Free Consultation

What Our Customers Have to Say

"monday.com and Empyra provided us with a scalable solution that allows my team to respond quickly to client requests. Additionally, the user-friendly UI with improved workflows helped our underwriting team manage the business in one platform alongside business development. Empyra has done a wonderful job and I envision a long-term relationship on a go-forward basis."

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Daniel Cottrel

Managing Partner, VasarcaRx

"monday.com and Empyra provided us with a scalable solution that allows my team to respond quickly to client requests. Additionally, the user-friendly UI with improved workflows helped our underwriting team manage the business in one platform alongside business development. Empyra has done a wonderful job and I envision a long-term relationship on a go-forward basis."

Untitled design (14)-Aug-01-2024-09-50-04-7382-AM

Daniel Cottrel

Managing Partner, VasarcaRx

"monday.com and Empyra provided us with a scalable solution that allows my team to respond quickly to client requests. Additionally, the user-friendly UI with improved workflows helped our underwriting team manage the business in one platform alongside business development. Empyra has done a wonderful job and I envision a long-term relationship on a go-forward basis."

Untitled design (14)-Aug-01-2024-09-50-04-7382-AM

Daniel Cottrel

Managing Partner, VasarcaRx

"monday.com and Empyra provided us with a scalable solution that allows my team to respond quickly to client requests. Additionally, the user-friendly UI with improved workflows helped our underwriting team manage the business in one platform alongside business development. Empyra has done a wonderful job and I envision a long-term relationship on a go-forward basis."

Untitled design (14)-Aug-01-2024-09-50-04-7382-AM

Daniel Cottrel

Managing Partner, VasarcaRx

"monday.com and Empyra provided us with a scalable solution that allows my team to respond quickly to client requests. Additionally, the user-friendly UI with improved workflows helped our underwriting team manage the business in one platform alongside business development. Empyra has done a wonderful job and I envision a long-term relationship on a go-forward basis."

Untitled design (14)-Aug-01-2024-09-50-04-7382-AM

Daniel Cottrel

Managing Partner, VasarcaRx

"monday.com and Empyra provided us with a scalable solution that allows my team to respond quickly to client requests. Additionally, the user-friendly UI with improved workflows helped our underwriting team manage the business in one platform alongside business development. Empyra has done a wonderful job and I envision a long-term relationship on a go-forward basis."

Untitled design (14)-Aug-01-2024-09-50-04-7382-AM

Daniel Cottrel

Managing Partner, VasarcaRx

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Get Started with monday AI for Smarter Work Management

Want to explore how monday AI can help your team automate workflows, improve decision-making, and increase productivity?

Fill out the form to connect with our experts and learn how AI-powered tools within the monday.com can streamline your processes and optimize the way your team manages work. 

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Frequently Asked Questions

How can I enable AI features on monday.com?

You can start using monday AI by accessing AI-powered tools available within your monday.com workspace. These features can be used inside boards, workflows, and automations to generate insights, automate tasks, and streamline project management processes.

What is the pricing for monday.com AI features?

The availability and pricing of AI capabilities depend on your monday.com subscription plan. Some AI tools may be included in specific plans, while advanced AI functionality may require additional credits or access to higher-tier plans.

Does monday.com use my business data to train AI models?

monday.com focuses on protecting customer privacy and data security. Information stored in your workspace, including customer data and internal content, is not used to train public AI models.

Which AI technologies power monday.com AI features?

monday AI uses advanced artificial intelligence technologies and language models to power automation, content generation, and workflow recommendations across the platform.

How does monday.com protect user data when using AI?

The monday.com implements strong security practices such as encryption, permission controls, and compliance with industry standards to ensure that user data remains secure when using AI-powered tools.

How are AI outputs monitored and improved on monday.com?

monday.com continuously evaluates the performance of its AI capabilities through monitoring systems, user feedback, and regular improvements to its AI models. This helps maintain reliable and accurate results across different workflows.

Why can’t I see AI tools in my monday.com workspace?

If AI features are not visible in your workspace, it may be due to your current plan, account permissions, or feature availability. Checking your workspace settings or plan details can help determine whether AI tools are enabled for your account.