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Atlassian Professional Services
From setup to scale, we help you get more out of every Atlassian tool you use.
Project-based consulting and implementation services for Jira, Confluence, Jira Service Management, and Cloud Migration. From discovery through handover, we deliver fixed-scope outcomes with predictable timelines and commercial clarity.
Trusted by 1000+ happy Enterprises Globally
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Certified Experts Behind Our Atlassian Support Services
Our Atlassian support services are backed by certified experts and enterprise Atlassian experience. As an Atlassian Platinum Solution Partner, Empyra provides dependable guidance and ongoing support to help organizations get more from their Atlassian environment.
- Atlassian Platinum Solution Partner
- 80+ Certified Consultants
- 30+ Years of Enterprise IT Experience
- 1,000+ Customers Globally
- 10+ Industries Served
From day-to-day administration to complex configuration, optimization, and strategic improvements, our experts provide reliable Atlassian support aligned with your business needs.
Atlassian
We are one of a select few Atlassian Platinum & Enterprise partners specializing in full-service implementation services, including systems integration, SDLC, ITSM, Agile & DevOps adoption, data migration, and AI-powered transformation with Atlassian Rovo.
How We Deliver Our Atlassian Professional Services
A proven delivery flow takes you from assessment to a fully optimized, self-sufficient Atlassian environment. Each stage combines technical expertise, business requirements, governance, and user enablement to create solutions built for long-term success.
Assess your current Jira, Confluence, and JSM environment, including licenses, workflows, integrations, pain points, compliance needs, and stakeholder goals.
Start Your Discover Assessment
Turn discovery findings into a solution blueprint covering architecture, workflows, migration strategy, integrations, governance, risks, and rollback planning.
Configure environments, workflows, automation, permissions, Rovo AI agents, Marketplace apps, and custom integrations in controlled sandbox or staging environments.
Execute Data Center-to-Cloud, cross-instance, or tool-to-Jira migrations with validation checkpoints, cutover planning, minimal downtime, and rollback safeguards.
Prepare your teams through administrator training, end-user onboarding, documentation handover, and change management designed to accelerate adoption and build internal capability.
Transition to your internal team with complete documentation, or continue with Atlassian support services covering performance tuning, workflow refinement, optimization, and ongoing advisory check-ins.
Atlassian Professional Services Built for Regulated & Enterprise Industries
Atlassian Professional Services help organizations in complex and regulated industries build secure, scalable, and well-governed Atlassian environments. Our approach considers industry requirements, operational processes, compliance expectations, and enterprise-scale collaboration.From financial services and healthcare to technology and other regulated sectors, we help organizations align Jira, Confluence, Jira Service Management, and Rovo with business and compliance requirements.
Financial Services
Support financial institutions with structured workflows, governance, access controls, audit-ready processes, and reliable service management across complex operational environments.
Healthcare
Design Atlassian environments that support healthcare workflows, controlled access, knowledge management, service operations, and compliance considerations across teams and departments.
Technology & Software
Help technology organizations streamline development, IT operations, product management, knowledge sharing, and automation through connected Atlassian solutions.
Regulated Enterprises
Support organizations operating under strict regulatory requirements with governance-focused configurations, controlled access, auditability, risk management, and scalable service operations.
Government & Public Sector
Enable public-sector teams with structured service management, collaboration, knowledge sharing, governance, and workflows designed around complex organizational requirements.
Compliance & Security Consideration
Align your Atlassian environment with organizational compliance and security objectives, including GDPR, HIPAA, and ISO 27001 considerations, through appropriate governance, access controls, data management, and operational processes.
What Our Customers Have to Say
"Empyra has been extremely helpful in getting Cohen & Company’s Atlassian environments up and running. They have been able to provide great guidance in the options available and also have been able to execute on implementation of those options in a timely and effective manner. They have helped us bring in other departments outside of IT to utilize the service desk options to manage requests and workflows with great reviews from those teams."
Chief Technology Officer
Cohen and Company
"The Empyra consultant has allowed us to take the use of Atlassian's Jira product to new levels across the organization, providing significant improvements in workflows in IT as well as many Finance and Operations teams. There have been some complex requests that Empyra have dealt with, and all have been completed professionally, collaboratively, and efficiently. Empyra have always been super responsive, and are keen to work with the various OTC teams to solve their individual business needs."
Roger Abrahams, Senior Vice President - IT
OTC Industrial Technologies
"As our exclusive Atlassian partner, we brought Empyra in to plan, execute and manage our Atlassian migration to the cloud. From pre to post migration activities and support, Empyra was there to support our project team every step of the way. The migration went as smoothly as possible, and there was no major impact to our business operations."
Sr. Manager, Portfolio Management
"I was very pleased with the consistent can-do attitude the Empyra team brought to each meeting, they quickly came up with solutions, suggestions, recommendations on our various challenges and pitfalls during the migration. My team and I really appreciated that the Empyra team made themselves available 24/7 to troubleshoot with us or answered any questions raised in a timely manner."
Sr. Manager, Portfolio Management
"I'd like to extend a heartfelt thank you to the Empyra team for their exceptional support during our migration of Confluence and Jira from server to cloud including 14 managed apps. Their expertise and dedication were instrumental in navigating this complex transition smoothly. We truly couldn't have achieved this milestone without their guidance and hard work. Their efforts were a crucial factor in the success of our migration project, and we are deeply appreciative of their partnership. Thank you, Empyra, for being such a reliable and effective ally in our journey to the cloud!"
Gavi Ornelas-Morales, Tools Support, Supervisor
University of California Office of the President
"monday.com and Empyra provided us with a scalable solution that allows my team to respond quickly to client requests. Additionally, the user-friendly UI with improved workflows helped our underwriting team manage the business in one platform alongside business development. Empyra has done a wonderful job and I envision a long-term relationship on a go-forward basis."
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Daniel Cottrel
Managing Partner, VasarcaRx
Book a Free Consultation with Our Atlassian Consulting Partner
Let’s talk about your challenges and how we can solve them—fill out the form and start your Atlassian journey with confidence.
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