Certified Atlassian Platinum Solution Partner

An Atlassian solution is a connected suite of cloud products—including Jira, Confluence, Trello, and Jira Service Management—designed to improve collaboration, project delivery, and knowledge sharing across software, IT, and business teams. With 15+ years of experience, Atlassian Solution Partners implement, integrate, and optimize these tools to create a unified system of work that increases transparency, productivity, and operational efficiency.

Trusted by 1000+ happy customers internationally

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Expert consulting services from an Atlassian Platinum Solution Partner

When you work with Empyra, you’re not just hiring a vendor—you’re gaining a team of experts who care about your success. We take on today’s challenges and help future-proof your business for what’s next. New to Atlassian or using it for years wherever you are, we’re here to help you get more from Atlassian tools, teams, and tech.

Empyra helps IT managers, dev teams, and small businesses streamline operations with certified consultants. From Jira to Confluence, Atlassian Intelligence, Bitbucket, and Jira Service Management, we deliver expert support in ITSM, cloud migration, training, integration, agile consulting, and more.  

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Why Choose Atlassian for Your Enterprise? 

Atlassian’s ecosystem is trusted by over 300,000+ companies power team collaboration with Atlassian—from startups to Fortune 500s. Whether you’re scaling agile, modernizing IT service delivery, or unifying cross-functional teams, Atlassian tools like Jira, Confluence, and Bitbucket offer unmatched flexibility, automation, and visibility. 

Partnering with a certified expert like Empyra ensures you unlock the full value of the Atlassian platform

Unified Work Management

Seamlessly connect development, IT, and business teams. 

Built for Scale

Support everything from small teams to enterprise-wide transformation. 

Cloud-First Innovation

With AI, automation, and continuous updates, Atlassian stays ahead of modern work needs.

Flexible & Extensible

Marketplace apps, open APIs, and integrations for any workflow. 

Atlassian Consulting Services We Offer

License Management Services 

We Streamline Atlassian license purchasing, renewals, upgrades, and co-terms while reducing costs through expert guidance.

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Cloud Migration

As an Atlassian Platinum Solutions Partner, Empyra delivers seamless cloud migrations with near-zero downtime, full data integrity, and end-to-end support across Atlassian tools and enterprise ecosystems.

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Enterprise DevOps
& Agile

Enable faster delivery with agile-at-scale solutions and end-to-end DevOps integration across your Atlassian stack. 

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Service
Management 

Elevate your service delivery by integrating ITSM and ESM into your enterprise strategy—let our consultants guide the way.

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Our Approach to Delivering Atlassian Services

 At Empyra, our service delivery approach is designed to align Atlassian tools with your business goals, accelerate time to value, and ensure long-term scalability. From the initial assessment to continuous optimization, we follow a structured, outcome-driven methodology that minimizes risk and maximizes adoption. 

Discover & Assess

We begin by understanding your current environment, business objectives, team structure, and challenges. This includes analyzing existing tools, workflows, integrations, and reporting needs to define a clear transformation roadmap. 

Define the Right Solution

Based on the assessment, our certified consultants design a tailored Atlassian architecture. We recommend the right combination of Jira, Jira Service Management, Confluence, and Atlassian Cloud along with marketplace apps that best fit your use cases. 

Implement & Configure

Our experts handle end-to-end implementation — from project setup and workflow configuration to permissions, automation, and dashboard creation. Every configuration is aligned with best practices for performance, security, and scalability. 

Migrate with Confidence

For organizations moving from Server or Data Center to Cloud, we execute a secure and seamless migration strategy. This includes data validation, app compatibility checks, user transition planning, and post-migration testing to ensure business continuity.

Integrate & Customize

We extend the power of Atlassian tools by building custom integrations with your existing systems. Advanced automations, custom workflows, and tailored reporting ensure the platform works exactly the way your teams need.

Enable & Train Teams

User adoption is critical for success. We provide role-based training, governance models, and documentation so your teams can confidently use and manage the platform from day one.

Optimize & Support

Our engagement doesn’t end at go-live. We offer ongoing administration, performance monitoring, license optimization, and continuous improvement to help you scale and maximize ROI from your Atlassian investment.

Atlassian Solution Partner approach for Jira, JSM, Confluence and Cloud implementation and support

Atlassian Product Solutions We Offer

Empower your teams with the right Atlassian tools—configured to your workflows,collaboration styles, and business goals.

Jira Software

(Agile Project Management)

Plan, track, and deliver software projects with ease. Supports Scrum, Kanban, and customworkflows for agile teams.

Atlassian Teamwork
Collection

Get expert setup and optimization across Atlassian tools like Jira, Confluence, Trello, andBitbucket to power seamless collaboration.

Confluence

(Team Collaboration & Knowledge Base)

Centralize your team knowledge, documentation, and project planning in one easy-to-useworkspace that boosts transparency.

Bitbucket

(Git Code Management & CI/CD)

Collaborate on code, manage repositories, and automate deployments—seamlessly integratedwith Jira and pipelines

Rovo

(AI-Powered Knowledge Discovery & Automation)

Find answers fast, automate repetitive tasks, and build custom AI copilots—no coding needed.

Jira service Management


(ITSM/ESM Platform)

Unify IT, development, and business operations with powerful incident, request, and changemanagement—all SLA-driven.

Trello

(Visual Task & Project Tracking)

Manage tasks, campaigns, and workflows visually with boards, lists, and cards—perfect forcross-functional teams.

Accelerate Your Atlassian Journey with Certified Experts

From Jira and JSM implementation to seamless Cloud migration and optimization, Empyra helps you unlock the full value of Atlassian. Get a tailored roadmap and start with a free consultation today. 

What Makes us different

30+
Years of Experience
80+
Certified Atlassian Consultants
1000+
Enterprise Customers

What Our Customers Have to Say

"Empyra has been extremely helpful in getting Cohen & Company’s Atlassian environments up and running. They have been able to provide great guidance in the options available and also have been able to execute on implementation of those options in a timely and effective manner. They have helped us bring in other departments outside of IT to utilize the service desk options to manage requests and workflows with great reviews from those teams."

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Chief Technology Officer

Cohen and Company

"The Empyra consultant has allowed us to take the use of Atlassian's Jira product to new levels across the organization, providing significant improvements in workflows in IT as well as many Finance and Operations teams. There have been some complex requests that Empyra have dealt with, and all have been completed professionally, collaboratively, and efficiently. Empyra have always been super responsive, and are keen to work with the various OTC teams to solve their individual business needs."

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Roger Abrahams, Senior Vice President - IT

OTC Industrial Technologies

"As our exclusive Atlassian partner, we brought Empyra in to plan, execute and manage our Atlassian migration to the cloud. From pre to post migration activities and support, Empyra was there to support our project team every step of the way. The migration went as smoothly as possible, and there was no major impact to our business operations."

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Sr. Manager, Portfolio Management

"I was very pleased with the consistent can-do attitude the Empyra team brought to each meeting, they quickly came up with solutions, suggestions, recommendations on our various challenges and pitfalls during the migration. My team and I really appreciated that the Empyra team made themselves available 24/7 to troubleshoot with us or answered any questions raised in a timely manner."

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Sr. Manager, Portfolio Management

"I'd like to extend a heartfelt thank you to the Empyra team for their exceptional support during our migration of Confluence and Jira from server to cloud including 14 managed apps. Their expertise and dedication were instrumental in navigating this complex transition smoothly. We truly couldn't have achieved this milestone without their guidance and hard work. Their efforts were a crucial factor in the success of our migration project, and we are deeply appreciative of their partnership. Thank you, Empyra, for being such a reliable and effective ally in our journey to the cloud!"

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Gavi Ornelas-Morales, Tools Support, Supervisor

University of California Office of the President

Articles

Our Latest Blogs

February 23, 2026
Imagine walking into a store where nothing has labels, prices aren't displayed, and you need to ask an employe
January 21, 2026
Choosing between Atlassian Cloud and Atlassian Data Center represents one of the most critical decisions organ
January 13, 2026
1. Understanding the Atlassian Ecosystem Choosing the right collaboration tools determines your team's product

Customer Success Stories for Atlassian

See What our customers have to say

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Tufts University
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Rakuten
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Victoria’s Secret
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Jira Work Management Implementation
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OTC
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Financial Data Company Cloud Adoption Success Story

Book a Free Consultation with Our Atlassian Consulting Partner

Let’s talk about your challenges and how we can solve them—fill out the form and start your Atlassian journey with confidence.

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Frequently Asked Questions

Why should we choose an Atlassian Solution Partner for Jira implementation?

Working with an Atlassian Solution Partner like Empyra ensures your Jira setup follows best practices for configuration, workflows, permissions, and scalability. Our certified experts accelerate deployment, reduce rework, and align the platform with your business processes. 

Which Atlassian services are delivered by Empyra?

Empyra provides end-to-end Atlassian consulting including Jira and Jira Service Management implementation, Confluence setup, Cloud migration, tool integration, automation, performance optimization, and user training. 

Can Empyra migrate our Atlassian environment from Server or Data Center to Cloud?

Yes. Empyra plans and executes secure migrations from Atlassian Server or Data Center to Cloud with minimal downtime. We handle assessment, data transfer, app compatibility, user transition, and post-migration validation. 

Do you offer ongoing administration and support for Atlassian tools?

We provide continuous Atlassian managed services such as user management, workflow enhancements, performance monitoring, configuration updates, troubleshooting, and platform optimization. 

Which Atlassian tools does Empyra specialize in?

Empyra works across the full Atlassian ecosystem, including Jira Software, Jira Service Management, Confluence, Atlassian Cloud, and marketplace apps. We help organizations select the right tools, configure them for their use cases, and integrate them into a unified, scalable workflow. 

What does Atlassian license management include at Empyra?

Our license management services cover license procurement, renewals, cost optimization, tier right-sizing, usage analysis, and compliance guidance to help you maximize ROI on your Atlassian investment. 

Can you build custom integrations for Jira and Confluence?

Yes. Empyra designs and implements tailored integrations with third-party tools, develops custom automations, and extends Jira and Confluence functionality to match your unique business workflows. 

Can Empyra support us if we purchased Atlassian licenses directly?

Absolutely. Even if your licenses were bought from Atlassian or another vendor, Empyra can provide consulting, implementation, migration, optimization, and ongoing support services.