Certified Atlassian Platinum Solution Partner

An Atlassian solution is a connected suite of cloud products—including Jira, Confluence, Trello, and Jira Service Management—designed to improve collaboration, project delivery, and knowledge sharing across software, IT, and business teams. With 15+ years of experience, Atlassian Solution Partners implement, integrate, and optimize these tools to create a unified system of work that increases transparency, productivity, and operational efficiency.

Trusted by 1000+ happy customers internationally

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Expert consulting services from an Atlassian Platinum Solution Partner

When you work with Empyra, you’re not just hiring a vendor—you’re gaining a team of experts who care about your success. We take on today’s challenges and help future-proof your business for what’s next. New to Atlassian or using it for years wherever you are, we’re here to help you get more from Atlassian tools, teams, and tech.

Empyra helps IT managers, dev teams, and small businesses streamline operations with certified consultants. From Jira to Confluence, Atlassian Intelligence, Bitbucket, and Jira Service Management, we deliver expert support in ITSM, cloud migration, training, integration, agile consulting, and more.  

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Why Choose Atlassian for Your Enterprise? 

Atlassian’s ecosystem is trusted by over 300,000+ companies power team collaboration with Atlassian—from startups to Fortune 500s. 

Atlassian products like Jira, Confluence, and Bitbucket are the best at being flexible, automating tasks, and making things clear. They are also great for expanding agile practices, updating IT service delivery, or bringing together teams from different departments.

Working with a certified expert like Empyra, you can be sure that you are getting the most out of the Atlassian suite.

Unified Work Management

Seamlessly connect development, IT, and business teams. 

Built for Scale

Support everything from small teams to enterprise-wide transformation. 

Cloud-First Innovation

With AI, automation, and continuous updates, Atlassian stays ahead of modern work needs.

Flexible & Extensible

Marketplace apps, open APIs, and integrations for any workflow. 

Atlassian Consulting Services We Offer

License Management Services 

We help you buy, renew, upgrade, and co-terms for Atlassian licenses more easily and at a lower cost.

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Cloud Migration

As an Atlassian Platinum Solutions Partner, Empyra makes it easy to move to the cloud with almost no downtime, full data integrity, and support for all Atlassian tools and enterprise ecosystems.

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Enterprise DevOps
& Agile

Make delivery faster with agile-at-scale solutions and full DevOps integration across your Atlassian stack.

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Service
Management 

Let our consultants show you how to improve your service delivery by adding ITSM and ESM to your business strategy.

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Our Approach to Delivering Atlassian Services

At Empyra, the goal of Atlassian Services is simple: to make the tools work the way teams do things every day. It's not just about setting things up; it's also about making a system that works well, solves real problems, and grows with the business. The whole approach is practical, well-organized, and focused on long-term value instead of quick fixes.

Discover & Assess

We begin by understanding your current environment, business objectives, team structure, and challenges. This includes analyzing existing tools, workflows, integrations, and reporting needs to define a clear transformation roadmap. 

Define the Right Solution

Based on the assessment, our certified consultants design a tailored Atlassian architecture. We recommend the right combination of Jira, Jira Service Management, Confluence, and Atlassian Cloud along with marketplace apps that best fit your use cases. 

Implement & Configure

Our experts handle end-to-end implementation — from project setup and workflow configuration to permissions, automation, and dashboard creation. Every configuration is aligned with best practices for performance, security, and scalability. 

Migrate with Confidence

For organizations moving from Server or Data Center to Cloud, we execute a secure and seamless migration strategy. This includes data validation, app compatibility checks, user transition planning, and post-migration testing to ensure business continuity.

Integrate & Customize

We extend the power of Atlassian tools by building custom integrations with your existing systems. Advanced automations, custom workflows, and tailored reporting ensure the platform works exactly the way your teams need.

Enable & Train Teams

User adoption is critical for success. We provide role-based training, governance models, and documentation so your teams can confidently use and manage the platform from day one.

Optimize & Support

Our engagement doesn’t end at go-live. We offer ongoing administration, performance monitoring, license optimization, and continuous improvement to help you scale and maximize ROI from your Atlassian investment.

Atlassian Solution Partner approach for Jira, JSM, Confluence and Cloud implementation and support

Atlassian Product Solutions We Offer

Empower your teams with the right Atlassian tools—configured to your workflows,collaboration styles, and business goals.

Jira Software

(Agile Project Management)

Makes it easy to plan, track, and deliver software projects. For agile teams, it works with Scrum, Kanban, and custom workflows.

Atlassian Teamwork
Collection

Get help setting up and optimising Atlassian tools like Jira, Confluence, Trello, and Bitbucket so that everyone can work together smoothly.

Confluence

(Team Collaboration & Knowledge Base)

Put all of your team's knowledge, documents, and project planning in one place that is easy to use and makes things more open.

Bitbucket

(Git Code Management & CI/CD)

Work together on code, keep track of repositories, and set up deployments automatically—all without any problems with Jira and pipelines.

Rovo

(AI-Powered Knowledge Discovery & Automation)

Get answers quickly, automate tasks that you do over and over again, and make your own AI copilots without having to code.

Jira service Management


(ITSM/ESM Platform)

Brings together IT, development, and business operations with strong incident, request, and change management that is all based on SLAs.

Trello

(Visual Task & Project Tracking)

Manage tasks, campaigns, and workflows visually with boards, lists, and cards—perfect forcross-functional teams.

Licensing & Pricing

Help with Atlassian Licensing and Pricing

We are a certified Atlassian Solution Partner, and we help businesses choose the best licensing plan based on the size of their team, how they want to deploy it, and how easily it can grow.

Our experts will help you compare prices, find the best deals, and manage your licenses, no matter what type of plan you need: cloud, data centre, or enterprise.

Jira Pricing

Jira's prices are flexible and depend on the size of your team and the type of plan you choose (Free, Standard, Premium, or Enterprise).

 We help you:

  • Choose the right Jira plan

  • Optimize user licensing costs 

  • Upgrade or downgrade subscriptions 
  • Manage renewals and compliance 

Perfect for agile teams, project management, and software development. 

Confluence Pricing

The price of Confluence depends on how many people will use it and whether it will be hosted in the cloud or a data centre.

 Our team helps you: 

  • Select the most cost-effective plan 

  • Plan migration from Server to Cloud 
  • Estimate total cost of ownership 
  • Bundle tools for better ROI 

Ideal for documentation, team collaboration, and knowledge management. 

Jira Service Management Pricing

The price of Jira Service Management is based on the number of agents and the needs of the service management team.

 We assist with: 

  • ITSM plan selection

  • Agent-based cost calculation 
  • SLA & automation planning 
  • Scaling service desk operations  

Best for IT teams, support centers, and enterprise service management. 

Accelerate Your Atlassian Journey with Certified Experts

From Jira and JSM implementation to seamless Cloud migration and optimization, Empyra helps you unlock the full value of Atlassian. Get a tailored roadmap and start with a free consultation today. 

What Makes us different

30+
Years of Experience
80+
Certified Atlassian Consultants
1000+
Enterprise Customers

What Our Customers Have to Say

"Empyra has been extremely helpful in getting Cohen & Company’s Atlassian environments up and running. They have been able to provide great guidance in the options available and also have been able to execute on implementation of those options in a timely and effective manner. They have helped us bring in other departments outside of IT to utilize the service desk options to manage requests and workflows with great reviews from those teams."

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Chief Technology Officer

Cohen and Company

"The Empyra consultant has allowed us to take the use of Atlassian's Jira product to new levels across the organization, providing significant improvements in workflows in IT as well as many Finance and Operations teams. There have been some complex requests that Empyra have dealt with, and all have been completed professionally, collaboratively, and efficiently. Empyra have always been super responsive, and are keen to work with the various OTC teams to solve their individual business needs."

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Roger Abrahams, Senior Vice President - IT

OTC Industrial Technologies

"As our exclusive Atlassian partner, we brought Empyra in to plan, execute and manage our Atlassian migration to the cloud. From pre to post migration activities and support, Empyra was there to support our project team every step of the way. The migration went as smoothly as possible, and there was no major impact to our business operations."

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Sr. Manager, Portfolio Management

"I was very pleased with the consistent can-do attitude the Empyra team brought to each meeting, they quickly came up with solutions, suggestions, recommendations on our various challenges and pitfalls during the migration. My team and I really appreciated that the Empyra team made themselves available 24/7 to troubleshoot with us or answered any questions raised in a timely manner."

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Sr. Manager, Portfolio Management

"I'd like to extend a heartfelt thank you to the Empyra team for their exceptional support during our migration of Confluence and Jira from server to cloud including 14 managed apps. Their expertise and dedication were instrumental in navigating this complex transition smoothly. We truly couldn't have achieved this milestone without their guidance and hard work. Their efforts were a crucial factor in the success of our migration project, and we are deeply appreciative of their partnership. Thank you, Empyra, for being such a reliable and effective ally in our journey to the cloud!"

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Gavi Ornelas-Morales, Tools Support, Supervisor

University of California Office of the President

Articles

Our Latest Blogs

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Jira Software is a powerful agile tool developed by Atlassian that helps teams plan, track, and deliver projec

Customer Success Stories for Atlassian

See What our customers have to say

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Tufts University
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Rakuten
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Victoria’s Secret
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Jira Work Management Implementation
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OTC
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Financial Data Company Cloud Adoption Success Story

Book a Free Consultation with Our Atlassian Consulting Partner

Let’s talk about your challenges and how we can solve them—fill out the form and start your Atlassian journey with confidence.

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Frequently Asked Questions

Why should we choose an Atlassian Solution Partner for Jira implementation?

Working with an Atlassian Solution Partner like Empyra ensures your Jira setup follows best practices for configuration, workflows, permissions, and scalability. Our certified experts accelerate deployment, reduce rework, and align the platform with your business processes. 

What Atlassian services does Empyra offer?

Empyra offers full Atlassian consulting services, such as setting up Confluence, moving to the cloud, integrating tools, automating tasks, improving performance, and training users.

Can Empyra migrate our Atlassian environment from Server or Data Center to Cloud?

Yes. Empyra plans and executes secure migrations from Atlassian Server or Data Center to Cloud with minimal downtime. We handle assessment, data transfer, app compatibility, user transition, and post-migration validation. 

Do you offer ongoing administration and support for Atlassian tools?

We provide continuous Atlassian managed services such as user management, workflow enhancements, performance monitoring, configuration updates, troubleshooting, and platform optimization. 

Which Atlassian tools does Empyra specialize in?

Empyra works across the full Atlassian ecosystem, including Jira Software, Jira Service Management, Confluence, Atlassian Cloud, and marketplace apps. We help organizations select the right tools, configure them for their use cases, and integrate them into a unified, scalable workflow. 

What does Atlassian license management include at Empyra?

Our license management services cover license procurement, renewals, cost optimization, tier right-sizing, usage analysis, and compliance guidance to help you maximize ROI on your Atlassian investment. 

Can you build custom integrations for Jira and Confluence?

Yes. Empyra designs and implements tailored integrations with third-party tools, develops custom automations, and extends Jira and Confluence functionality to match your unique business workflows. 

Can Empyra support us if we purchased Atlassian licenses directly?

Absolutely. Even if your licenses were bought from Atlassian or another vendor, Empyra can provide consulting, implementation, migration, optimization, and ongoing support services.