Atlassian DX Services

Improve developer productivity, streamline engineering workflows, and create a connected development environment with Atlassian DX services. Empyra helps teams optimize Jira, Confluence, Bitbucket, Compass, and integrated tools to reduce friction, improve collaboration, and accelerate software delivery.

$1B+

Developer Experience Investment

The growing investment in developer experience highlights its strategic importance to modern software engineering and developer productivity.

Trusted by 1000+ happy Enterprises Globally

Atlassian customers and enterprise brands served by Empyra
Atlassian customers and enterprise brands served by Empyra
Atlassian customers and enterprise brands served by Empyra
Atlassian customers and enterprise brands served by Empyra
Atlassian customers and enterprise brands served by Empyra
Atlassian customers and enterprise brands served by Empyra
Atlassian customers and enterprise brands served by Empyra
Atlassian customers and enterprise brands served by Empyra

What Is Atlassian Developer Experience (DX)?

Atlassian Developer Experience (DX) focuses on improving how developers work with tools, information, workflows, and engineering processes throughout the software development lifecycle. With Jira, Confluence, Bitbucket, Compass, and Rovo AI, organizations can create a more connected development environment that reduces everyday friction and helps developers focus on delivering software.

DX is not simply about giving developers more tools. It is about connecting the right Atlassian capabilities so developers can track work in Jira, find documentation in Confluence, write and review code with Bitbucket, understand services and ownership through Compass, and use Rovo AI to find information and accelerate everyday tasks.

147a057f-006a-4401-ba4d-25d1926779f0

Measurable Developer Experience Outcomes

45%

PR Cycle Time Reduction

#1

SWE-bench

80%

Less Search Time

55 min

Faster Incident Resolution

50+ hrs

Saved per Engineer/Year

Why Choose Empyra for Atlassian DX Services?

Choosing the right Atlassian partner is important when developer experience improvements involve multiple tools, workflows, integrations, and engineering teams. As an Atlassian Platinum Solution Partner, Empyra combines Atlassian consulting, implementation, integration, automation, AI, and ongoing support to help organizations build a connected developer experience.

Atlassian Platinum Solution Partner
Jira & Jira Service Management Expertise
Integration & Automation Capabilities
Atlassian Consulting Expertise
AI & Rovo Expertise
Enterprise Support

Why Developer Experience Matters for Engineering Teams

Developer experience directly affects how efficiently engineering teams plan, build, review, deploy, and maintain software. When developers work across disconnected tools and unclear processes, they spend more time searching for information, switching systems, and handling manual tasks instead of focusing on engineering work.

Reduce Developer Friction

Disconnected tools, repetitive processes, and difficult access to technical information create unnecessary friction. Connecting Jira, Confluence, Bitbucket, Compass, and Rovo AI helps simplify everyday workflows and gives developers easier access to the information they need.

Reduce Context Switching

Developers often move between Jira for development work, Confluence for documentation, Bitbucket for code, and Compass for service and ownership information. A connected Atlassian DX environment reduces unnecessary tool switching and helps developers work with the right context.

Improve Developer Productivity

Better workflows allow developers to spend more time coding, reviewing code, solving problems, and innovating instead of managing repetitive administrative tasks. Jira automation, Bitbucket workflows, Confluence knowledge, Compass service context, and Rovo AI can help teams work more efficiently.

Accelerate Developer Onboarding

New developers need quick access to documentation, repositories, workflows, services, and ownership information. Confluence, Jira, Bitbucket, Compass, and Rovo AI can help new team members find the right resources and understand development processes faster.

Improve Software Delivery

A connected developer experience provides better visibility across planning, development, code review, deployment, and operations. This helps engineering teams identify bottlenecks, improve collaboration, and make software delivery more predictable.

Strengthen Engineering Quality

When developers have reliable information, clear ownership, standardized workflows, and better collaboration, they can make better engineering decisions. Atlassian DX can help teams improve consistency, reduce avoidable errors, and create more effective development practices.

Our Atlassian DX Services

Empyra helps organizations design and improve their Atlassian Developer Experience (DX) by connecting developer workflows, engineering tools, knowledge, automation, and AI capabilities. Our services help teams reduce developer friction, improve productivity, strengthen engineering visibility, and create a connected software delivery environment across Jira, Confluence, Bitbucket, Compass, and Rovo AI.

Atlassian DX Strategy & Assessment

Empyra assesses your current developer experience to identify workflow friction, disconnected tools, and process gaps that affect engineering productivity. We create a practical DX roadmap aligned with your development processes and business goals.

Developer Workflow Optimization

Empyra helps optimize development workflows across Jira, Bitbucket, Confluence, and other engineering systems to create smoother processes from planning through delivery.

Developer Productivity & Engineering Intelligence

Empyra helps engineering teams improve visibility into developer productivity, software health, delivery performance, and engineering practices using Atlassian's engineering intelligence capabilities.

Software Component Catalog & Developer Portal

Empyra helps teams establish a centralized view of their software ecosystem using Atlassian Compass, connecting software components, teams, ownership, dependencies, and engineering information.

Jira & Bitbucket Integration

Empyra connects project management and development activities to improve visibility from planned work to source-code changes and delivery.

Developer Workflow Automation

Empyra helps automate repetitive development and administrative activities across Atlassian workflows and connected engineering systems.

DX Baseline & Maturity Assessment

Establish your DX maturity score, identify gaps against industry benchmarks, get prioritized recommendations, and receive a roadmap to improve developer productivity and engineering outcomes.

Custom Atlassian DX Integrations

Empyra helps connect Atlassian products with existing development tools, CI/CD platforms, monitoring systems, documentation platforms, internal systems, and custom applications.

Atlassian Tools That Power Developer Experience

A strong Atlassian Developer Experience connects the tools developers use across planning, coding, documentation, software ownership, and AI. Jira, Bitbucket, Compass/DX, Confluence, and Rovo AI can work together to reduce friction, improve visibility, and support better software delivery.

Jira

Jira supports development planning, issue tracking, Agile workflows, and sprint management, giving engineering teams better visibility into development work and helping them manage priorities throughout the software lifecycle.

Jira

Bitbucket

Bitbucket supports source code management, branches, pull requests, code collaboration, and development workflows, helping teams connect coding activities with planned work and improve collaboration across engineering teams.

Bitbucket

Confluence

Confluence helps developers manage technical knowledge through developer documentation, process documentation, architecture information, and engineering knowledge, making important information easier to find and connect with software components.

confluence

Rovo & AI

Rovo AI can support developer experience through AI-powered knowledge discovery, developer workflow assistance, workflow automation, engineering information access, and productivity support, helping teams work with relevant information more efficiently.

rovo AI

Atlassian Compass: The Organizing Layer for Developer Experience

Bring your engineering ecosystem together with Atlassian Compass, a centralized software catalog that gives development teams a clear view of services, components, ownership, dependencies, and operational health.Compass can connect the tools developers already use including Jira, Confluence, GitHub, and Bitbucket to create a more organized and discoverable engineering environment.

images

Build a Centralized Software Catalog

Create a single, searchable catalog of applications, services, components, and technical resources. Give teams visibility into what exists, who owns it, how it connects, and where to find the information they need. 

images

Establish Clear Component Ownership

Define ownership across software components and services so developers know who is responsible for each system. Reduce confusion, improve accountability, and make it easier to route questions and issues to the right teams.

images

Track Component Health with Scorecards

Use Compass scorecards to establish engineering standards and evaluate whether components meet organizational requirements. Track areas such as documentation, ownership, security, reliability, and development practices.

images

Make Dependencies Visible

Connect services and components to understand relationships across your engineering ecosystem. Dependency visibility helps teams assess downstream impact, troubleshoot issues, and make more informed technical decisions.

images

Connect Engineering Tools and Workflows

Bring together information from Jira, Confluence, GitHub, Bitbucket, and other development tools to create a connected developer experience. Reduce tool switching and give teams the context they need where they work.

Common Developer Experience Challenges We Solve

Developer teams often lose valuable time because information, tools, workflows, and ownership are spread across different systems. Empyra helps organizations address these challenges by connecting Jira, Bitbucket, Confluence, Compass/DX, and Rovo AI into a more structured and efficient developer experience.

How Empyra Helps Improve Developer Experience
Developer Challenge How Empyra Helps

Information is scattered

Centralize engineering knowledge across Confluence and connected Atlassian tools.

 Too much context switching

Connect development tools and workflows to reduce unnecessary movement between systems.

 Slow developer onboarding

Standardize onboarding workflows and provide easier access to documentation, repositories, and ownership information. 

 Unclear ownership

 Improve component and service ownership visibility through structured software information.
Manual processes Introduce automation for repetitive development and administrative workflows.
Disconnected Jira and code Connect Jira development work with Bitbucket branches, commits, and pull requests.
Poor software visibility Build centralized component and service visibility across the engineering ecosystem.
Inconsistent engineering standards Establish standardized workflows, processes, and engineering practices.
Limited productivity insights Introduce engineering metrics and productivity visibility to support data-driven improvements.
AI adoption challenges Build AI-ready engineering workflows and identify practical opportunities for Rovo AI adoption.

 

 

Human-Centered Developer Experience Outcomes

Great developer experience is about more than faster delivery. It helps developers spend more time solving meaningful problems, navigate complex systems with less effort, and feel confident and productive throughout their workday.

Increase Focus Time

Reduce unnecessary manual tasks, interruptions, context switching, and workflow friction so developers can spend more time on high-value engineering work.

Reduce Cognitive Load

Simplify tools, workflows, information access, and processes so developers can find what they need faster and spend less mental effort navigating complexity.

Accelerate Developer Onboarding

Give new developers easier access to documentation, systems, workflows, and team knowledge so they can understand the environment and contribute faster.

Support Developer Retention

Create a smoother, less frustrating engineering environment by reducing recurring friction and improving the tools and processes developers rely on every day.

Improve Developer Satisfaction

Build a developer experience that is easier to navigate, more connected, and aligned with how engineering teams actually work—helping developers stay productive and engaged.

The ASCEND™ Framework for Atlassian Developer Experience

 A structured approach to improving developer experience across your Atlassian environment—from assessing your current setup to delivering measurable improvements for development teams. 

Assess

Evaluate your current developer experience, Atlassian configuration, workflows, tools, and delivery processes to identify friction, bottlenecks, and improvement opportunities.

Strategize

Build a practical DevEx strategy aligned with your development goals, engineering processes, team needs, and broader business objectives.

Configure

Design and configure Jira, Confluence, Bitbucket, and connected Atlassian tools to create streamlined workflows, automation, integrations, and developer experiences.

Enable

Equip development teams with the knowledge, processes, documentation, and capabilities needed to adopt new workflows and get greater value from the Atlassian platform.

Navigate

Guide teams through adoption, optimization, governance, and continuous improvement as their development environment and organizational needs evolve.

Deliver

Turn the strategy into measurable outcomes by improving developer productivity, reducing workflow friction, accelerating delivery, and creating a more connected Atlassian development ecosystem.

Atlassian Solution Partner approach for Jira, JSM, Confluence and Cloud implementation and support

Measure Developer Experience with DORA + SPACE

Empyra uses DORA and SPACE frameworks to establish a baseline, identify delivery and developer experience bottlenecks, and measure improvements over time. Together, these frameworks provide a balanced view of software delivery performance, developer productivity, collaboration, and overall developer experience.

 DORA Metrics 

  • Deployment Frequency — Measure how often teams successfully deploy changes.
  • Lead Time for Changes — Track how quickly changes move from development to production.
  • Change Failure Rate — Identify how often deployments result in failures or require remediation.
  • Time to Restore Service — Measure how quickly teams recover from production incidents.

 SPACE Dimensions 

  • Satisfaction & Well-being — Understand developer satisfaction and overall work experience.
  • Performance — Evaluate meaningful engineering outcomes and delivery effectiveness.
  • Activity — Analyze development activity and workflow patterns.
  • Communication & Collaboration — Assess how effectively teams collaborate and share knowledge.
  • Efficiency & Flow — Identify interruptions, bottlenecks, context switching, and workflow friction.
Benefits

Benefits of Atlassian DX Services

A well-designed developer experience helps engineering teams spend less time dealing with disconnected tools and manual processes and more time delivering quality software. Empyra's Atlassian DX Services focus on measurable improvements across productivity, collaboration, engineering visibility, and software delivery.

Improve Developer Productivity

Create smoother workflows that help developers spend more time on engineering, problem-solving, and innovation.

Accelerate Developer Onboarding

Give new developers faster access to documentation, repositories, workflows, software components, and ownership information.

Improve Engineering Visibility

Gain better visibility into development activities, software components, ownership, delivery workflows, and engineering performance.

Reduce Manual Work

Automate repetitive development, collaboration, documentation, approval, notification, and administrative tasks.

Improve Software Delivery

Reduce workflow bottlenecks, improve collaboration, and increase visibility from development planning through coding, review, deployment, and ongoing operations.

 

Reduce Context Switching

Connect Jira, Bitbucket, Confluence, Compass/DX, and other systems so developers can access relevant information with less tool switching.

Atlassian DX for Different Teams

Atlassian DX can support different engineering and technology teams based on their specific workflows, responsibilities, and challenges. Empyra helps organizations align Jira, Bitbucket, Confluence, Compass/DX, and Rovo AI with the needs of each team.

Engineering Leaders Icon

Engineering Leaders

Engineering leaders can use DX capabilities to improve productivity visibility, track engineering metrics, understand software health, and establish standardized development practices across teams.

Developer Icon

Developers

Developers benefit from reduced friction, better technical documentation, faster access to relevant information, and fewer interruptions caused by switching between disconnected tools and systems.

IT Admin Atlassian Icon

IT

IT  administrators can strengthen platform governance, manage configurations, build integrations, automate administrative processes, and maintain effective Atlassian platform management.

Engineering Team Icon

Engineering Teams

Platform engineering teams can use DX to build better developer platforms, automate engineering processes, integrate development tools, and establish consistent workflows and standards across teams.

DevOps Team Icon

DevOps Teams

DevOps teams can connect CI/CD processes with development workflows to improve deployment visibility, track delivery activities, and gain better insight into operational health.

Ready to Improve Your Developer Experience with Empyra?

Empyra helps organizations assess their current developer experience, identify engineering friction, and build a more connected, automated, and AI-ready development environment powered by Jira, Bitbucket, Confluence, Compass/DX, and Rovo AI.

What Our Customers Have to Say

"Empyra has been extremely helpful in getting Cohen & Company’s Atlassian environments up and running. They have been able to provide great guidance in the options available and also have been able to execute on implementation of those options in a timely and effective manner. They have helped us bring in other departments outside of IT to utilize the service desk options to manage requests and workflows with great reviews from those teams."

Chief Technology Officer

Cohen and Company

"The Empyra consultant has allowed us to take the use of Atlassian's Jira product to new levels across the organization, providing significant improvements in workflows in IT as well as many Finance and Operations teams. There have been some complex requests that Empyra have dealt with, and all have been completed professionally, collaboratively, and efficiently. Empyra have always been super responsive, and are keen to work with the various OTC teams to solve their individual business needs."

Roger Abrahams, Senior Vice President - IT

OTC Industrial Technologies

"As our exclusive Atlassian partner, we brought Empyra in to plan, execute and manage our Atlassian migration to the cloud. From pre to post migration activities and support, Empyra was there to support our project team every step of the way. The migration went as smoothly as possible, and there was no major impact to our business operations."

Sr. Manager, Portfolio Management

"I was very pleased with the consistent can-do attitude the Empyra team brought to each meeting, they quickly came up with solutions, suggestions, recommendations on our various challenges and pitfalls during the migration. My team and I really appreciated that the Empyra team made themselves available 24/7 to troubleshoot with us or answered any questions raised in a timely manner."

Sr. Manager, Portfolio Management

"I'd like to extend a heartfelt thank you to the Empyra team for their exceptional support during our migration of Confluence and Jira from server to cloud including 14 managed apps. Their expertise and dedication were instrumental in navigating this complex transition smoothly. We truly couldn't have achieved this milestone without their guidance and hard work. Their efforts were a crucial factor in the success of our migration project, and we are deeply appreciative of their partnership. Thank you, Empyra, for being such a reliable and effective ally in our journey to the cloud!"

Gavi Ornelas-Morales, Tools Support, Supervisor

University of California Office of the President

"monday.com and Empyra provided us with a scalable solution that allows my team to respond quickly to client requests. Additionally, the user-friendly UI with improved workflows helped our underwriting team manage the business in one platform alongside business development. Empyra has done a wonderful job and I envision a long-term relationship on a go-forward basis."

Untitled design (14)-Aug-01-2024-09-50-04-7382-AM

Daniel Cottrel

Managing Partner, VasarcaRx

Customer Success Stories for Atlassian

See What our customers have to say

Tufts-University_case_study
Tufts University
rakuten-min
Rakuten
victoria-secret-min
Victoria’s Secret
jira-work_converted
Jira Work Management Implementation
OTC_case_study
OTC
Financial-Data-Company-Cloud-Adoption-Success-Story_converted
Financial Data Company Cloud Adoption Success Story
Articles

Our Latest Blogs

August 27, 2026
Jira Bug Tracking Software is one of the most widely used systems that software teams rely on to log, organize
August 19, 2026
A Jira ticketing system powered by Jira Service Management helps IT teams centralize requests, automate ticket
August 13, 2026
Having Jira does not automatically mean a team has an efficient agile workflow. Many teams set up Jira, add a

Book a Free Consultation with Our Atlassian Consulting Partner

Let’s talk about your challenges and how we can solve them—fill out the form and start your Atlassian journey with confidence.

Frame-1618872904

Frequently Asked Questions

What are Atlassian DX Services?

Atlassian DX Services help organizations improve developer workflows, reduce friction, connect engineering tools, automate repetitive processes, and improve visibility across the software development lifecycle using Atlassian technologies.

What is Atlassian Developer Experience?

Atlassian Developer Experience (DX) focuses on making everyday development work easier by improving access to information, collaboration, workflows, software ownership, development resources, and engineering processes across tools such as Jira, Bitbucket, Confluence, Compass/DX, and Rovo AI.

How can Atlassian DX improve developer productivity?

Atlassian DX can reduce context switching, simplify workflows, automate repetitive tasks, improve access to technical information, and connect development activities, allowing developers to spend more time on engineering work.

What is the difference between DX and DevOps?

Developer Experience (DX) focuses on improving how developers interact with tools, information, workflows, and engineering processes. DevOps focuses more broadly on collaboration and practices that connect development and operations to improve software delivery, deployment, and reliability.

How do Jira and Bitbucket support developer experience?

Jira helps teams plan and track development work, while Bitbucket supports source code, branches, and pull requests. Connecting them creates better visibility between planned work and actual development activities.

What is the role of Compass in Atlassian DX?

Compass helps teams organize and understand software components, ownership, dependencies, and software health. It provides engineering context that can help developers find relevant information and understand the systems they work with.

Can Empyra integrate Atlassian DX with other development tools?

Yes. Empyra can help integrate Atlassian tools with development platforms, CI/CD systems, source-code platforms, monitoring tools, documentation systems, internal applications, and other technologies based on your engineering requirements.

Can Atlassian DX support AI-enabled development?

Yes. Atlassian DX can incorporate AI capabilities such as Rovo AI to support knowledge discovery, workflow assistance, automation, and other developer use cases. Empyra can help organizations identify practical AI opportunities while considering adoption, governance, and measurable outcomes.

How does an Atlassian DX implementation work?

An Atlassian DX implementation typically involves assessing the current environment, identifying friction points, designing the target experience, integrating tools, automating workflows, implementing the solution, measuring outcomes, and continuously optimizing the developer experience.

Who can benefit from Atlassian DX Services?

Engineering leaders, developers, platform engineering teams, DevOps teams, and IT or Atlassian administrators can benefit from Atlassian DX Services by improving productivity, collaboration, engineering visibility, automation, standardization, and software delivery.