AI-Powered Case Management Software For Public Service Providers

A platform that simplifies casework, automates routine tasks, and uses AI to help teams work more efficiently while keeping every step of the participant journey connected. myOneFlow delivers clarity, efficiency, and a modern digital experience public service providers can trust.

Custom App Development with appserve.ai

Supercharge your Atlassian and monday.com platforms with AI-powered custom apps that bridge workflow gaps, automate processes, and deliver measurable business results.

Atlassian Consulting Services for AI, Cloud, and Enterprise Solutions

As an Atlassian Platinum Solution Partner, we drive AI-powered innovation, seamless Cloud adoption, and scalable ITSM transformation with 80+ certified Atlassian experts supported by 1,000+ successful consulting and implementation engagements.

Industry-Leading AI-Powered monday.com Consulting Services

Empowering organizations to unlock the full potential of monday.com Work OS and AI powered capabilities. As a monday.com Platinum Partner, we help enterprises worldwide streamline workflows, automate business processes, enhance decision-making, and drive operational excellence with intelligent monday.com solutions.

Trusted by 1000+ happy Enterprises globally

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Tailored Solutions for Every Business

Simplifying work with trusted AI-Powered Solutions

Case Management & Workforce Solutions

Streamline Public Services with AI-Driven Case Management Solutions

Case Management & CRM
Reporting & Outcomes
Fiscal & Grant Tracking
Enrollment & Course Tracking

Case Management & CRM

  • Generate and summarize case notes automatically with AI, reducing documentation time and improving record accuracy.
  • Automate intake and enrollment processes with digital forms, document uploads, e-signatures, and approval workflows.
  • Minimize manual administrative work, accelerate service delivery, and enable teams to focus more on client outcomes.
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Reporting & Outcomes

Simplify WIOA reporting with built-in PIRL support and preconfigured NRS tables. Track progress in real time across participants, cohorts, and programs

Reporting & Outcomes

Fiscal & Grant Tracking

Move beyond spreadsheets. Manage grants, participant spending, and organizational budgets in one place while automating compliance and reducing duplication.

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Enrollment & Course Tracking

Centralize enrollment, attendance, payments, and time tracking with workflow-triggered notifications to keep participants engaged and on track.

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Atlassian Consulting & AI Solutions

Simplify Work with AI-Powered Atlassian Solutions

Implementation Services
Rovo & AI Services
Migration & Integration
Custom App Development
Optimization & Support
Training & Enablement

Implementation Services

  • Rapid deployment of Atlassian tools like Jira, Confluence, Bitbucket, and Jira Service Management.
  • Customized setup for enterprises of any size and across departments.
  • Configuration of AI-powered workflows, permissions, dashboards, and automation aligned with business goals. 
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Atlassian Rovo & AI Services

  • Deploy Atlassian Rovo to deliver intelligent enterprise search and knowledge discovery.
  • Automate repetitive workflows with AI-powered agents integrated across Atlassian tools.
  • Improve team productivity through contextual insights, recommendations, and generative AI assistance.
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Migration & Integration

  • Atlassian Cloud Migration with near-zero downtime and full app/data support.
  • Third-party tool migrations (ServiceNow, Asana, Trello, Excel) to Atlassian . 
  •  AI-assisted data migration, integration automation, and workflow optimization for seamless, efficient business operations. 

43-min

Custom App Development

  • Build tailored apps for Jira, Confluence, Bitbucket and Jira service Management.
  • Extend platform capabilities using our Marketplace apps.
  • Solve business-specific challenges with AI-powered, plug-and-play tools tailored to unique organizational requirements. 
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License Optimization & Support

  • Tool audits, best practice recommendations, and ongoing fine-tuning.
  • Dedicated support for license planning, budgeting, renewals, and upgrades. 
  • End-user training, workshops, and admin coaching. 
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Training & Enablement

  • Role-based live or virtual training sessions.
  •  Training on Atlassian Intelligence, Rovo, and AI-powered workflows. 
  • On-demand learning plans tailored for users, admins, and teams.
  • Atlassian certification readiness support. 
40-min

Empyra’s Atlassian Tool Stack

Empower your teams with the complete Atlassian ecosystem. From project management and team collaboration to IT service management, software development, and AI-powered productivity, Empyra helps you implement, optimize, and scale the right Atlassian tools for your business needs. 
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Confluence
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Jira product Discovery
Bitbucket
Jira Align
Jira Service management
Bamboo
Trello

Empyra’s Atlassian Tool Stack

Empower your teams with the complete Atlassian ecosystem. From project management and team collaboration to IT service management, software development, and AI-powered productivity, Empyra helps you implement, optimize, and scale the right Atlassian tools for your business needs. 
Jira
Confluence
Rovo (1)
Jira product Discovery
Bitbucket
Jira Align
Jira Service management
Bamboo
Trello
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monday.com Implementation & Work Management

AI-Powered monday.com Consulting Services for Modern Teams

Implementation Services
AI Workflow Automation
monday.com AI
Integration services
Migration & Data Management

monday.com Implementation

Configure and deploy monday.com to align with your business processes, teams, and operational goals.

  • Design customized workspaces tailored to your business requirements.
  •  Configure AI-powered boards, workflows, dashboards, and automations to enhance productivity and business decisions. 
  • Ensure rapid adoption with structured implementation and onboarding strategies.

 

monday.com Implementation

AI-Powered Workflow Automation

Eliminate manual work and improve productivity with intelligent workflow automation solutions.

  • Automate repetitive tasks, notifications, approvals, and status updates.
  • Reduce operational bottlenecks through AI-powered process automation.
  • Improve team productivity with seamless cross-functional workflow execution.
AI-Powered Workflow Automation

monday.com AI for Smarter Work Management

Leverage monday.com AI to automate repetitive tasks, improve decision-making, and accelerate team productivity.

  • Automate task creation, status updates, and workflow actions to reduce manual administrative effort.
  • Generate summaries, insights, and content instantly, helping teams make faster business decisions.
  • Improve project visibility with AI-driven recommendations, risk detection, and proactive workload management.
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monday.com Integration Services

Connect monday.com with the tools your teams rely on every day.

  • Integrate CRM, ERP, ITSM, and collaboration platforms seamlessly.
  • Enable secure data synchronization across business-critical applications.
  • Create connected workflows that improve visibility, decision-making, and AI-powered insights. 
monday.com Integration Services

monday.com Migration & Data Management

Move your projects and data to monday.com with minimal business disruption.

  • Migrate data from spreadsheets and legacy project management tools.
  • Preserve historical records, workflows, and critical business information.
  • Ensure accurate data transfer through proven migration methodologies.
monday.com Migration & Data Management

Transform Work with monday.com AI-Powered Solutions

Unlock greater productivity, automation, and decision-making with monday.com's AI capabilities. From intelligent assistants and AI-powered workflows to autonomous agents and no-code app creation, monday.com helps teams streamline operations, reduce manual effort, and achieve faster business outcomes. 

monday Sidekick

An AI-powered assistant that helps teams manage tasks, summarize updates, answer questions, generate content, and surface actionable insights directly within monday.com, reducing manual work and improving collaboration.

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monday Vibe

A conversational AI builder that enables teams to create custom applications, workflows, and business solutions using natural language, accelerating development without requiring extensive coding expertise.

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monday AI Workflows

Automate repetitive processes with AI-driven workflows that intelligently route tasks, update records, generate content, classify information, and trigger actions across your organization.

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monday AI Agents

Autonomous AI agents designed to handle routine business operations, monitor processes, analyze data, provide recommendations, and take action on behalf of teams while keeping stakeholders informed.

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Our Services

Industries We Serve with Atlassian & monday.com Solutions

With 30 years of proven experience, Empyra delivers scalable, secure solutions tailored to your industry's unique needs. We help teams across sectors transform the way they work using Atlassian and monday.com platforms. 

tech

Technology & Software Development

Accelerate agile development, streamline DevOps pipelines, and improve collaboration with custom Atlassian and monday.com solutions. We help tech teams automate workflows, track progress, and ship faster.

finance

Financial Services &
Banking

Ensure compliance, manage risk, and optimize operations with secure, audit-ready project management solutions. We design structured workflows for finance teams to improve visibility and reduce manual effort. 

healthcare

Healthcare & Life
Sciences

Support regulatory compliance, research collaboration, and data security with customized workflows. We help healthcare organizations simplify complex processes and enhance patient care operations. 

Education

Education &
Research

Enable academic institutions and research teams to manage projects, grants, and collaboration effortlessly. Our tools foster productivity, transparency, and structured communication across departments. 

Govt

Government & Public
Sector

Deliver secure, transparent, and efficient services to citizens and stakeholders. We support digital transformation in public institutions with compliance-focused Atlassian & monday.com implementations. 

ecom

Retail &
E-commerce

Optimize inventory management, sales tracking, and marketing campaigns with integrated workflow solutions. We help retail teams stay agile and customer-focused with real-time data and automation. 

logistics

Manufacturing &
Logistics

Streamline production planning, supply chain tracking, and resource allocation. Our platforms bring visibility and control to complex manufacturing workflows and logistics operations. 

consulting

Professional Services
& Consulting

Manage client projects, billing, and internal operations from a unified dashboard. We help consulting firms boost efficiency and scale delivery through automation and smart reporting. 

What Our Clients Say

Trusted by Businesses Across the Globe

Empyra partners with businesses worldwide to deliver real results through technology, automation, and expert support.

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Houston Community College

HCC used myOneFlow to replace their outdated paper-based systems, increasing staff efficiency and accelerating the enrollment process for their AEL programs by over 70%.

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Rakuten

Seamless Atlassian Cloud migration with 2FA implementation and cost savings.

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Employ Prince George’s

Employ Prince George’s used myOneFlow to grow staff by 311%, increase funding sixfold, and create a scalable, fully digital workforce development system that could serve more job seekers.

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Victoria’s Secret

Elevated ITSM experience using Jira Service Management.

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Sally Beauty

Customized monday.com Work OS rollouts across departments.

Your Journey with Empyra

Results That Move Your Business Forward

Reduced Costs &
Overhead

We help streamline operations and cut out inefficiencies, saving you both time and money.

Accelerated Project
Delivery

Our optimized workflows remove delays and help your teams get more done, faster.

Stronger Security & Compliance

Stay compliant with industry standards and protect your business-critical data.

Better Team
Collaboration

Break down communication barriers with AI-powered insights and automation, keeping teams connected, aligned, and focused on high-impact work. 

Scalable Systems for Growth

We build flexible solutions that grow with your business and adapt to change.

Maximum ROI on Atlassian & monday.com

With expert guidance, you’ll get the most value from your tools, now and into the future

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Atlassian

We are one of a select few Atlassian Platinum & Enterprise partners specializing in full-service implementation services, including systems integration, SDLC, ITSM, Agile & DevOps adoption, data migration, and AI-powered transformation with Atlassian Rovo. 

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monday.com

As a leading monday.com Platinum Partner, we help organizations unlock the full potential of monday.com Work OS through implementation services, custom app development, and AI-powered solutions including monday Sidekick, monday Vibe, and monday AI Agents to drive productivity, automation, and smarter decision-making. 

Let’s Transform the Way You Work

Whether you're starting from scratch or scaling up, Empyra can help you get more from Atlassian and monday.com. Our experts are just one consultation away from transforming your business workflows. 

Why Choose Empyra?

  • Certified Atlassian & monday.com Experts
  • End-to-End Implementation, Integration & Optimization Services
  • Security-First, Scalable Enterprise Solutions
  • Deep Industry Experience Across Finance, Healthcare & Technology
  • Dedicated Support, Training & User Enablement
  • AI-Powered Atlassian Solutions with Rovo AI, Automation & Intelligence
  • AI-Driven monday.com Services for Smarter Workflows and Decision-Making

What Makes us different

30+
Years of Experience
80+
Certified Consultants
1000+
Trusted Customers

What Our Customers Have to Say

"Empyra has been extremely helpful in getting Cohen & Company’s Atlassian environments up and running. They have been able to provide great guidance in the options available and also have been able to execute on implementation of those options in a timely and effective manner. They have helped us bring in other departments outside of IT to utilize the service desk options to manage requests and workflows with great reviews from those teams."

Chief Technology Officer

Cohen and Company

"The Empyra consultant has allowed us to take the use of Atlassian's Jira product to new levels across the organization, providing significant improvements in workflows in IT as well as many Finance and Operations teams. There have been some complex requests that Empyra have dealt with, and all have been completed professionally, collaboratively, and efficiently. Empyra have always been super responsive, and are keen to work with the various OTC teams to solve their individual business needs."

Roger Abrahams, Senior Vice President - IT

OTC Industrial Technologies

"As our exclusive Atlassian partner, we brought Empyra in to plan, execute and manage our Atlassian migration to the cloud. From pre to post migration activities and support, Empyra was there to support our project team every step of the way. The migration went as smoothly as possible, and there was no major impact to our business operations."

Sr. Manager, Portfolio Management

"I was very pleased with the consistent can-do attitude the Empyra team brought to each meeting, they quickly came up with solutions, suggestions, recommendations on our various challenges and pitfalls during the migration. My team and I really appreciated that the Empyra team made themselves available 24/7 to troubleshoot with us or answered any questions raised in a timely manner."

Sr. Manager, Portfolio Management

"I'd like to extend a heartfelt thank you to the Empyra team for their exceptional support during our migration of Confluence and Jira from server to cloud including 14 managed apps. Their expertise and dedication were instrumental in navigating this complex transition smoothly. We truly couldn't have achieved this milestone without their guidance and hard work. Their efforts were a crucial factor in the success of our migration project, and we are deeply appreciative of their partnership. Thank you, Empyra, for being such a reliable and effective ally in our journey to the cloud!"

Gavi Ornelas-Morales, Tools Support, Supervisor

University of California Office of the President

"monday.com and Empyra provided us with a scalable solution that allows my team to respond quickly to client requests. Additionally, the user-friendly UI with improved workflows helped our underwriting team manage the business in one platform alongside business development. Empyra has done a wonderful job and I envision a long-term relationship on a go-forward basis."

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Daniel Cottrel

Managing Partner, VasarcaRx

Articles

Our Latest Blogs

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AI project management tools are transforming how organizations plan, execute, and deliver projects in 2026. Bu
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Modern IT teams need more than a basic ticketing system—they require intelligent ITSM platforms that support a
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Modern project teams spend more time coordinating work than actually completing it. Between constant meetings,

Simplify Operations with AI-Powered Solutions

Empyra helps organizations unlock the full potential of Atlassian and monday.com with AI-powered consulting, automation, implementation, and optimization services. From intelligent workflows and Rovo AI agents to monday.com AI automation, we enable teams to work smarter, improve productivity, and scale with confidence.