OneFlow is a fully hosted out-of-the-box capability to quicky deploy and manage a complete online web-channel. OneFlow enables integration of the in-bound interactions on the web-site front-end with complete customer and channel management in the back-end. OneFlow is easily extended to add your specific business processes. This single integrated platform allows you to: - Design, Edit & Publish content.
 - Attract and Register customers and partners.
- Collect and Display data privately.
- Route data across your process workflow and Escalate actions.
- Personalize and Target recommendations, offers, advice and sponsor ads.
- Engage your customers through easy browsing of your products and services.
- Encourage 'buy now' or Allow 'try before buy'.
- Fulfill and Manage customer orders/requests.
- Connect customers to form communities.
- Listen for feedback, complaints, suggestions and ideas.
- Promote via customer events.
- Maintain dialogue with customers. Send alerts and Deliver messages relevant to the customer.
- Monitor, Track and Optimize web-channel.
Fully Hosted Solution OneFlow is an on-demand subscription based solution that is a Fully Hosted, Scaleable and Configurable. With little or no IT overhead, OneFlow allows you to deploy a new solution at a significant speed and delivers a quick return on your investment.
Online Web-Channel Expertise OneFlow is surrounded by our hands-on subject matter experts in web-channel solutions. These experts will guide you through implementation, optimizations, upgrades, integrations, and more through the life-cycle of the solution. We have the skills, business insight, and expertise to help your web-channel succeed. It is not just about your web-site it is about the web. We combine inbound marketing into customer management through your web-channel. Let our experts point the way to your success. Implementation Discipline Proven Delivery Methodology that is adapted your culture and methods. Our structured implementation approach ensures that the tasks and deliverables are clearly defined, and measurable, with customer input tracked and included at every step. Discover needs > Define objectives > Design specifications > Develop solution > Deploy solution and strategies > Drive results everyday Our RAPID (Robust, Agile, Proven and Iterative Delivery) methodogy ensures ongoing discipline througout the maturity cycle of your web-channel. 24x7 Technical support for 24x7 Web-channel Solving your web-channel's technical problems is our top priority. We’ll help you troubleshoot any issues and supply the level of support you need for optimal results. If security, reliability, and performance are top of mind, you can rest easy because we pride ourselves on our secure, highly available infrastructure. On-going tailored User Training Oneflow allows your administrators to configure and deploy the content and process workflow from any web-browser. Whether you have used OneFlow for years or have just started, we offer several training options to fit your needs. We offer online and on-premises training tailored to your needs and business processes. We understand you value your customers and partners, we do to. We provide additional training needed by your customers and partners. |